รูปแบบการบริหารเชิงกลยุทธ์ที่ส่งผลต่อประสิทธิผลการดำเนินงานศูนย์พัฒนาเด็กเล็ก สังกัดเทศบาลตำบลในเขตภาคตะวันออกเฉียงเหนือตอนบน

Abstract

     The objectives of this study were : 1) to develop a strategic management model that affects  operational effectiveness of the child development centers under the sub-district municipalities in the Upper Northeast region of Thailand, 2) to investigate the appropriateness of the implementation of strategic management model that affects the operational effectiveness of the child development centers, and 3) to create a manual of using the strategic management model that affects the operational effectiveness of the child development centers. The study was conducted in 4 phases. Phase 1: develop a conceptual framework for research based on studying relevant documents and literature. Phase 2: develop a model based on interviews with 9 resource persons, study 2 child development centers as a prototype, and ask 21 experts by using the modified Delphi’s technique for 3 rounds. Phase 3: verity that the model is appropriate to be implemented by asking the opinion from 480 stakeholders derived by multi-stage random sampling. Phase 4: create a manual of using the model through asking 5 resource persons based on a 5 point rating scale questionnaire, and find the values of IOC. The instruments used were a semi-structured interview guide and a 5 point rating scale questionnaire. Data were analyzed through statistical computer software for mean and standard deviation.

     Findings of the study were as follows: 1) The strategic management model affecting operational effectiveness of the child development centers under the sub-district municipalities in the Upper Northeast region of Thailand comprises 3 components: (1) The scope of operations of the child development centers is divided into six areas: administration and management, budget management, personnel management, academic administration, facilities administration, administration of school-community relationship. (2) The strategic management process comprises 4 steps: environmental analysis, creating a strategy, implementing the strategy, and controlling the strategy. (3) The operational effectiveness of the child development centers comprises 6 areas; administration and management, personnel, academic, child quality, facilities, and community. 2) The developed strategic management model affecting operational effectiveness of the child development centers as a whole was appropriate at the highest level (  = 4.84, S.D. = 0.50). When considering each component by mean scores in descending order, the rankings were the following components: strategic management process ( = 4.93, S.D. = 0.39), operational effectiveness of the child development centers (  = 4.91, S.D. = 0.42) and scope of operating the child development centers (  = 4.83, S.D. = 0.52), respectively. 3) The manual of using the strategic management model affecting operational effectiveness of the child development centers under the sub-district municipalities in the Upper Northeast region of Thailand was found having appropriateness at the highest level (  = 4.83, S.D. = 0.40).