THE ROLE OF CULTURAL INTELLIGENCE IN THE GLOBAL ERA
Keywords:
Roles, Cultural Intelligence, Global EraAbstract
In the global era, our economies, cultures, and societies are more intertwined than ever, making cross-cultural competences very important. Cultural intelligence (CQ), a concept like IQ or EQ, reflects an individual’s cross-cultural capabilities. This academic article aims to provide a whole picture of CQ research and disclose the implications of CQ for individuals and organizations in the global era. The paper articulates the theoretical framework of CQ, including its multidimensional model of cognitive CQ, metacognitive CQ, motivational CQ, and behavioral CQ. Furthermore, the paper highlights the positive roles of CQ in different fields. Finally, the paper summarizes CQ's key benefits, offers future research recommendations, and provides suggestions for educators, business managers, and the public. Academically, the present article provides an important opportunity to advance the understanding of CQ and lays the groundwork for expanding the study scopes of CQ to education, personal development, human resource management, psychology, and other social science fields.
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