THE STRATEGIC DEVELOPMENT OF A QUALITY MANAGEMENT TO PROMOTES LEARNERS QUALITY IN A DIGITAL ERA IN SMALL SCHOOLS UNDER THE OFFICE OF THE BASIC EDUCATION COMMISSION IN THE NORTHEASTREN REGION

Abstract

The research objectives were: 1. To study current condition desirable condition and necessity, 2. To create and develop strategies and manuals, 3. To experiment using strategies and manuals 4. To assess the quality of the strategy and certify the learner quality management strategy in the digital era of small schools with 4 phases: phase 1, the current conditions and desirable condition , phase 2 create and develop strategies and manuals, phase 3 experiment using strategies and manuals, phase 4 assess the quality of the strategy. The 728 samples group were 364 administrators, 364 teachers. The tools consisted of questionnaire, interview script, record form and assessment form. The statistics were frequency, mean, standard deviation, imperative needs, qualitative data analysis.

The results showed that: 1. the current state of quality management that promotes learner quality in the digital age, the overall level was at a high level, 2. quality management strategies that promoted learner quality in the digital era 7 strategies:1) strategy to define the organization objectives 2) operational strategy in the digital era 3) networking strategy for quality development and collaboration 4) strategy to use digital media technology 5) work strategies that focused on customer satisfaction 6) operational strategies in organizational efficiency
7) performance evaluation strategies in the digital age , 3. Strategies trial and manual of quality management strategies were at the highest level, 4.strategic quality assessment and manual of quality management strategies were appropriate.