APPLICATION OF DESIGN THINKING IN PUBLIC POLICY PROCESS

Authors

  • Yosakorn Wannawijit Rajamangala University of Technology Tawan-ok

Keywords:

Public Policy, Public Policy Process, Design Thinking

Abstract

Design Thinking is a creative problem-solving concept from the user's point of view. The emphasis is on actions to find solutions to human problems. Policy designers can apply design thinking to the public policy process in two steps: 1) Problem Identification and Agenda Setting; Using participant observations, interviews, and conversations to gain a thorough understanding of the target group (Empathize). Then set the problem framework (Define) to find solutions. 2) Policy Formulation: Brainstorming (Ideate) can be applied in the analysis of policy alternatives by allowing diverse groups of people, including stakeholders, to come forward with alternative solutions. Then create a policy model (Prototype) and bring the policy to test before the policy announcement. Application of design thinking in the public policy process will increase the process of public policy by one step, namely policy testing, which should allow public policy formulation to be able to solve problems for people more precisely.

References

กอปรกมล ศรีภิรมย์ และปาลีรัตน์ วงศ์ฤทธิ์. (2561). นโยบายการพัฒนาคุณภาพชีวิตผู้สูงอายุในกลุ่มประเทศอาเซียนต่อผลลัพธ์การดูแลผู้สูงอายุในเขตเมือง. วารสารเอเชียพิจาร, 5(9), 107-143.

แก้วคำ ไกรสรพงษ์. (2558). นโยบายสาธารณะแบบอภิปรายไตรตรอง. ใน พฤทธิสาณ ชุมพล, ม.ร.ว. และเอก ตั้งทรัพย์วัฒนา, คำและความคิดในรัฐศาสตร์ร่วมสมัย เล่ม 2 (น. 63-67). กรุงเทพฯ: สำนักพิมพ์แห่งจุฬาลงกรณ์มหาวิทยาลัย.

ไทยพีบีเอส. (2560). ขสมก.ยุติใช้เครื่องหยอดเหรียญบนรถเมล์ พบปัญหาใช้ไม่เต็มประสิทธิภาพ. สืบค้น 4 กันยายน 2564, จาก https://news.thaipbs.or.th/content/268438

ธนพันธ์ ไล่ประกอบทรัพย์ และคณะ. (2560). ลักษณะการเข้าถึงโครงการช่วยเหลือประชาชนของรัฐบาล: ประสบการณ์ภาคสนามจากภาคเหนือและภาคใต้ของไทย. วารสารวิจัยสังคม, 40(1), 105-139.

ไปรมา อิศรเสนา ณ อยุธยา และชูจิต ตรีรัตนพันธ์. (2560). การคิดเชิงออกแบบ: เรียนรู้ด้วยการลงมือทำ. กรุงเทพฯ: ศูนย์สร้างสรรค์งานออกแบบ (TCDC).

Anderson, J. E. (2003). Public Policymaking. Boston: Houghton Mifflin.

Beckman, S. L., & Barry, M. (2007). Innovation as a Learning Process: Embedding Design Thinking. California Management Review, 50(1), 25-56.

Brown, T. (2008). Design Thinking. Harvard Business Review, 86(6), 84.

Dolata, M., & Schwabe, G. (2016). Design Thinking in IS Research Projects. InBrenner, W. & Uebernickel, F. (Ed.), Design Thinking for Innovation (pp. 67-83). Cham: Springer.

Dorst, K. & Cross, N. (2001). Creativity in the Design Process: co-evolution of problem-solution. Design Studies, 22(5), 425-437.

Dye, T. R. (2011). Understanding Public Policy. Boston: Pearson Education.

Fung, A. (2006). Varieties of Participation in Complex Governance. Public Administration Review, 66(s1), 66-75.

Laferriere, R. et al. (2019). Addressing Cognitive Challenges in Applying Design Thinking for Opportunity Discovery: Reflections from a Design Thinking Teaching Team. She Ji: The Journal of Design, Economics, and Innovation, 5(4), 383-386.

Liedtka, J., King, A. & Bennett, K. (2013). Solving Problems with Design Thinking: Ten Stories of What Works. New York: Columbia University Press.

Mintrom, M. (2016). Design Thinking in Policymaking Process: Opportunities and Challenges. Australian Journal of Public Administration, 75(3), 391-402.

Mulgan, G. (2014). Design in Public and Social Innovation: What Works and What Could Work Better. London: NESTA.

Pattnaik, R. K., & Banerjee, R. (2020). Extending Design Thinking to Public Policy. Economic & Political Weekly, 55(34), 34-41.

Rowe, P.G. (1991). Design Thinking. Cambridge: The MIT Press.

Scott, D. (2018). Embracing Design Thinking in Government. Retrieved September 11, 2021, from https://policyoptions.irpp.org/magazines/march-2018/embracing-design-thinking-in-government/

Shergold, P. (2015). Learning from Failure: Why Large Government Policy Initiatives Have Gone So Badly Wrong in the Past and How the Chances of Success in the Future Can be Improved. Canberra: Australian Public Service Commission.

Simon, H. A. (1969). The Sciences of Artificial. Cambridge: The MIT Press. (3rd edition published in 1996)

The d.school. (2010). Bootcamp Bootleg. Stanford: Hasso Plattner Institute of Design.

Thomke, S., & Feinberg, B. (2009). Design Thinking and Innovation at Apple. Harvard Business School Case 609-066.

Downloads

Published

2022-08-16

How to Cite

Wannawijit, Y. . (2022). APPLICATION OF DESIGN THINKING IN PUBLIC POLICY PROCESS. Journal of MCU Social Science Review, 11(4), A10-A20. Retrieved from https://so03.tci-thaijo.org/index.php/jssr/article/view/255046

Issue

Vol. 11 No. 4 (2022): Vol.11 No.4 July - August 2022

Section

Academic Articles

License

Copyright (c) 2022 Journal of MCU Social Science Review

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

In order to conform the copyright law, all article authors  must sign the consignment agreement to transfer the copyright to the Journal including the finally revised original articles. Besides, the article authors must declare that the articles will be printed in only the Journal of MCU Journal of Social Sciences. If there are pictures, tables or contents that were printed before, the article authors must receive permission from the authors in writing and show the evidence to the editor before the article is printed. If it does not conform to the set criteria, the editor will remove the article from the Journal without any exceptions.