THE EFFECT OF GRADUATE CHARACTERISTICS FOR THE EMPLOYMENT OF MASTER OF ART: BUDDHIST MANAGEMENT AND PUBLIC ADMINISTRATION, SOCIAL SCIENCES FACULTY, MAHACHULALONGKORNRAJAVIDYALARA UNIVERSITY
Keywords:
characteristics, employment.Abstract
The objectives of this research were: 1) to study the level of satisfaction of employers who employed the master degree graduates from Buddhist Management and Public Administration department, the Faculty of Social Sciences, Mahachulalongkorntrajavidyalaya University, 2) to study the level of satisfaction of employers or entrepreneurs with the graduates working in the enterprises and 3) to study the employers' expectation and the needs for quality improvement in order to be the good workers according to the employers expectation.
The research methodology was the quantitative by survey method, collecting data with questionnaires from 155 samples by simple random and quota sampling. Data were analyzed by using frequency, percentage, average and standard deviation.
Findings were as follows:
1. level of satisfaction of employers who employed the master degree graduates from Buddhist Management and Public Administration department, the Faculty of Social Sciences, Mahachulalongkorntrajavidyalaya University was at high level (X = 3.85, SD = 0.60) Employers’ Satisfaction with Graduates in all key components to a large extent was at high level. The virtues, ethics and human relations was at the average of X =3.85, SD = 0.60. the professional ethics was at the average of X =3.96, SD = 0.68 and the academic and professional knowledge was at X =3.69, SD = 0.55.
- the level of satisfaction of the employers or entrepreneurs who used the master degree graduates from Buddhist Management and Public Administration Department, the Faculty of Social Sciences, Mahachulalongkorntrajavidyalaya University was that male employers had higher level of satisfaction with graduates at the average of X =3.94, SD = 0.56 than females employers at X =3.76, SD = 0.63 Employers of both sexes were satisfied with the graduates from Buddhist Management and Public Administration Department, the Faculty of Social Sciences, Mahachulalongkorntrajavidyalaya University at a high level. Determining the average satisfaction among employers classified by age, level of supervision, the level of satisfaction was different but not statistically significant. Only the opinions from the entrepreneurs were statistically different at F. = 2.34, significance level at 0.04. In more details, it was found that the government organizations were more satisfied with the master degree graduates from Buddhist Management and Public Administration department, the Faculty of Social Sciences, Maha chulalongkorntrajavidyalaya University at the average level of X =4.02, SD = 0.53 higher than private enterprises which had average at X =3.66, SD = 0.64. The fact was that the government agencies that employed the graduates from Mahachula were the educational institutes that need personnel to fill in the available positions. The findings of the Planning Division of the Faculty of Social Sciences, Mahachulalongkornrajavidyalaya indicated that most master degree graduates worked in the educational institutes. As for the level of satisfaction of private enterprises, it was at a high level but not statistically significant higher than average.
3. The expectations and the needs to improve the graduate quality in order to be good workers in the enterprises in accordance with the entrepreneurs' expectation were that the Buddhist Management and Public Administration Department, the Faculty of Social Sciences, Mahachulalongkorntrajavidyalaya University had launched the program for many years that produced the graduates to serve the community. As time changed, many things in the society, economics, social conditions have changed. The quality of the graduates did not arise just from coming to study and getting out from the university as the graduates the societyexpected. The quality of graduates did not arise from the curriculum, educational programs and supporting facilities, unless the individual students seek to better themselves according to the goal of training and education. The individual student backgrounds would follow them all along. The graduates walked out from the university to the enterprises, they would bring along the impressive and conflicting characteristics to their employers at the different levels.
References
(๑) หนังสือ
ปรียาพร วงศ์อนุตรโรจน์, จิตวิทยาการบริหารบุคคล กรุงเทพมหานคร: สหมิตรออฟเซต, ๒๕๓๕ ชูศักดิ์ เจนประโคน, การประเมินค่างานและการประเมินพนักงาน. กรุงเทพมหานคร: สํานักพิมพ์มหาวิทยาลัยรามคําแหง, ๒๕๔๔.
(๒) วิทยานิพนธ์/รายงานการวิจัย
สมหมาย บัวจันทร์, “การวิเคราะห์และยกระดับความพึงพอใจในการให้บริการประชาชนตามหลักสังคหวัตถุ ๔ ของสํานักงานเขตบางแค กรุงเทพมหานคร”, วิทยานิพนธ์พุทธศาสตร มหาบัณฑิต, (สาขาวิชารัฐประศาสนศาสตร์), มหาวิทยาลัยมหาจุฬาลงกรณราชวิทยาลัย, ๒๕๕๑.
ศุภศิลป์ ไทยปรีชา, “ความพึงพอใจของผู้ใช้บริการธนาคารไทยพาณิชย์ จํากัด (มหาชน) สาขานครปฐม”, ภาคนิพนธ์บริหารธุรกิจมหาบัณฑิต, (สาขาการจัดการทั่วไป), มหาวิทยาลัยราชภัฏสวนดุสิต, ๒๕๔๘.
๒. ภาษาอังกฤษ
(๑) Books Benjamin B. Wolman. Motivation and Personality. New York : McGraw-Hill. 1976. F. Herzberg. Work and the Nature of Man. New York : The World Publishing Co., 1966.
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