CAUSAL RELATIONSHIP OF TOTAL QUALITY MANAGEMENT AND LEAN MANUFACTURING FACTORS AFFECTING MANAGEMENT EFFICIENCY OF HARD-DISK-DRIVE INDUSTRY IN THAILAND
Keywords:
Total quality management, Lean manufacturing, Hard-Disk-DriveAbstract
management (TQM) and lean manufacturing (LEAN) factors which affect
management efficiency of Hard-Disk-Drive industry in Thailand. The sample sizes of
this survey were 486 employees working in hard disk drive manufacturers in
Thailand. Data collection was compiled through questionnaires. The test result of
Index of item – Objective Congruence (IOC) was between 0.71–1.00 and the test
result of Cronbach’s alpha coefficient was between 0.859-0.978. Furthermore, the
test result of corrected item-total correlation was between 0.547-0.979. The finding
from the test of structural equation modeling and empirical data was total quality
management and lean manufacturing factors had influence on management
efficiency which was equal to 0.80 and 0.16, respectively. Considering the weight of
the indicators in each factor, it was found that independent variable as pull
production in lean manufacturing factor had the most weight of elements to be
equal to 0.90, whereas independent variable as transformational leadership of total
quality management factor had the least weight of elements to be equal to 0.51. In
regard to dependent variable of management efficiency, it was found that indicator
of quality had the most weight of elements which was equal to 0.86 and indicator
of saving had the least weight of elements to be equal to 0.79 with statistical
significance at the level of .05.
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