THE DEVELOPING OF SERVENT LEADERSHIP FOR THE MANAGEMENT LUBRICANT BUSINESS IN THAILAND
Keywords:
The Developing, Servant Leadership, Lubricant BusinessAbstract
Objectives of this research were 1) to study the opinions on servant
leader ship, participation at work, employees’ engagement in organizations,
satisfaction in operation of Thailand’s lubricating oil business management 2) to
find out the relation between servant leadership, participation at work, employees’
engagement in organiza tions, satisfaction in operation of Thailand’s lubricating oil
business management 3) to suggest ways of developing servant leadership of
Thailand’s lubricating oil business management.
The conceptual framework and theory were servant leadership,
participation at work, employees’ engagement in organizations, and satisfaction in
operation. This study was a quantitative and qualitative research. The data was
collected from sample surveys, selected from 400 workers in Thailand’s lubricating
oil business groups, and interviews with 10 managers in Thailand’s lubricating oil
business groups. The data was analyzed by a computer package software using
Descriptive Statistics, to analyze independent variable, dependent variable, and
intervening variable related to the research hypothesis, by Exploratory Factor
Analysis (Pearson correlation)’ Path analysis.
Findings were as follows:
1) the finding showed that the aspect with the most opinions was listening
to suggestions and opinions from colleagues. The second point was satisfaction in
operation in terms of achievement, pride of the achievement and the feeling of
completing important work for the organization. Participation at work in evaluation
was being involved in giving opinions about the job and being informed with
operation result.,
2) the finding revealed that the relation between servant leadership,
participation at work, employees’ engagement in organizations, satisfaction in
operation of Thailand’s lubricating oil business management were at the level of
statistical significance .01 as the analysis result of all variables are close to .01.
3) it was found that the suggested ways of servant leadership
development in Thailand’s lubricating oil business management’s operation
included farsighted vision, engagement, community, human resource development,
developing paradigm, responsibility, awareness, listening to opinions, curing, and
persuading.
References
สัมฤทธิ์ การเพ็ง และสรายุทธ์ กันหลง. (25537. ภาวะผู้นาใฝ่บริการในองค์การ แนวคิด หลักการ
ทฤษฎีและงานวิจัย. พิมพ์ครั้งที่ 2. ขอนแก่น: โรงพิมพ์คลังนานาวิทยา.
ศิวพร โปรยานนท์. (2554). พฤติกรรมของผู้นาและสภาพแวดล้อมการทางานที่ส่งผลต่อความ
สร้างสรรค์ในงานของบุคลากร: กรณีศึกษาองค์การธุรกิจไทยที่มีนวัตกรรมยอดเยี่ยมปี
2552. วิทยานิพนธ์ปริญญามหาบัณฑิต. สาขาการพัฒนาทรัพยากรมนุษย์และองค์กร:
สถาบันบัณฑิตพัฒนบริหารศาสตร์.
Avolio , B.J. (1999). Full Leadership Development. California: SAGE.
Arnstien, S.R. (1969). A Ladder of Citizen Participation. Journal of the American
Institute of Planners.
Allen, N.J. and Meyer, J.P. (1990). Organizational commitment: Evidence of career
stage effects. In Journal of Business Research.
Block, P. (2009). Community: The structure of Belonging. San Francisco: Barrett
Koehler Publisher.
Daft Richard L. (1999). Leadership theory and practice. Forth Worth; TX: The Dryden
press.
Dierendonck, D. and Nuijten, I. (2011). The Servant Leadership Survey: Development
and Validation of A Multidimensional Measure. In Journal of Business and
Psychology.
Dubrin Abdrew J. (2007). Leadership: Research findings, Practice, and skills. Bosto.,
MA: Houghton Mifflin Company.
Jones, D. (2012). Does servant leadership lead to greater customer focus and
employee satisfaction?. Massachusetts: Hayward University Press.
Robin, S. (2012). The Truth about Managing People. 3rd Edition. New Jersey: FT
Press. Upper Saddle River.
Yukl, G.A. (2009). Leadership in Organization. 8th Edition. New York: Prentice Hall.
Downloads
Published
How to Cite
Issue
Section
License
In order to conform the copyright law, all article authors must sign the consignment agreement to transfer the copyright to the Journal including the finally revised original articles. Besides, the article authors must declare that the articles will be printed in only the Journal of MCU Journal of Social Sciences. If there are pictures, tables or contents that were printed before, the article authors must receive permission from the authors in writing and show the evidence to the editor before the article is printed. If it does not conform to the set criteria, the editor will remove the article from the Journal without any exceptions.
