Talent Management in Creating Competitive Advantage for Government and Private Organizations, Bangkok Metropolitan

บทคัดย่อ

The research objectives were: (1) to study the conditions of talent management in creating competitive advantage for government and private organizations, Bangkok Metropolitan, (2) to study the problems and obstacles of talent management in creating competitive advantage for government and private organizations, Bangkok Metropolitan, and (3) to study the guidelines of talent management in creating competitive advantage for government and private organizations, Bangkok Metropolitan. The research was qualitative. Key informants in this study were the government and private organizations in Bangkok Metropolitan personnel, and academics, totaling 21 key informants by a purposive selection. The research instrument used a semi-structured interview. Analyzing data was a descriptive summary.

The research results found that: (1) the conditions of talent management in creating competitive advantage for government and private organizations, Bangkok Metropolitan included recruiting talent from inside and outside the organization, and developing personnel in line with the organization’s vision, strategy, and environment. Development covered intellectual, emotional, and moral intelligence, with a clear and fair performance measurement framework. Qualified personnel were promoted to key positions with higher remuneration and rewards. KPI-based management encouraged continuous high performance, career growth, and retention of talent staff, (2) the problems and obstacles included challenges in compensation and benefits in both public and private organizations, and (3) the guidelines suggested promoting the organization’s image, creating a motivating culture, and at the national level, attracting high-potential personnel globally through benefits, competitive compensation, and special visas.