The Development of Elderly for Dispute Mediation
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Abstract
Thai society is undergoing a profound demographic transformation, with many nations, including Thailand, transitioning into a fully aged society. Individuals aged 60 years and older are classified as elderly—a stage of life marked by significant physical, psychological, and social changes. During this period, many bodily systems become less efficient, leading to an increased need for care, support, and social recognition. Despite these challenges, the elderly possess invaluable community expertise, particularly in areas such as art, culture, and conflict resolution. Their contributions to society are considerable, especially when serving in roles such as community mediators. In accordance with the Mediation Act B.E. 2562 (2019), Section 3, elderly individuals may serve as mediators to help disputing parties resolve civil and certain criminal matters amicably, without the need for judicial intervention. This form of mediation excludes cases that have entered the court system or are subject to legal enforcement. However, a significant gap exists in the current training of elderly mediators. Most programs emphasize external knowledge, such as legal aspects of mediation, while neglecting the development of internal qualities essential for effective mediation—namely, emotional balance and inner peace.
Moreover, newly registered elderly mediators often lack practical experience, which undermines their confidence and effectiveness in handling disputes. Many are also unfamiliar with the correct and systematic procedures required for professional mediation, including techniques endorsed by the Department of Rights and Liberties Protection. Errors in drafting formal agreements are not uncommon, reflecting inadequate training in legal documentation. To address these deficiencies, adult education initiatives are being introduced to enhance the knowledge and capabilities of elderly mediators. These programs aim to equip them with the skills and understanding necessary for more effective, confident, and professionally competent mediation practices.
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