Global Leadership Competencies for Leaders in Hotel Business: A Pilot Study
DOI:
https://doi.org/10.14456/jlapsu.2023.6Keywords:
global leadership competency, leadership, exploratory factor analysis, international hotel, hotel employeesAbstract
This research aims to identify global leadership competencies (GLC) for global leaders in the hotel sector. Exploratory factor analysis (EFA) was employed to analyze the components of competencies required for global leadership of leaders and employees in the hotel business. This sample was made up of 93 employees, supervisors, and managers in the hotel business using the multi-stage sampling method. The questionnaire, with 86 questions, was constructed from related theories and global leadership concepts to collect data. Exploratory factor analysis of GLC among hotel employees resulted in 15 components, which include 51 factors (Bartlett’s test: χ2= 2779.60, df = 1275, p = .00), and the KMO is 0.746. The finding of exploratory factor analysis after extracting variables by using varimax orthogonal rotation technique and principal component analysis method revealed that there were 15 components of global leadership competencies including: 1) managing relationships and teamwork, 2) cultural flexibility, 3) emotional intelligence, 4) motivating, 5) cultural intelligence, 6) deliberateness, 7) integrity, 8) cross-cultural expertise, 9) adaptive synergy, 10) business acumen, 11) assertiveness,12) effective communication, 13) resilience, 14) inquisitiveness, and 15) self-efficacy. The total variance is 74.029%. The finding can be used as the base competencies for future research to examine and compare these factors with qualitative research for creating the GLC framework for leaders in hotel business. The GLC can be used as guidelines for setting the training development activities for hotel employees and managers.
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Copyright (c) 2023 Ruangrawee Suwanpramot, Watsida Boonyanmethaporn
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