A Study of Technological Skills and the Use of Financial Innovations through Cloud Computing Systems and Point of Sale Programs of Managing Small Businesses in Northern Thailand

Abstract

This research aims to study the technological skills of entrepreneurs, examine the technological skills of entrepreneurs that affect small business management, and investigate the financial innovation skills in the process that affect small business management of small business entrepreneurs in the northern region of Thailand. A questionnaire was used for this quantitative research to collect the data from a sample of 400 people. The research results revealed that most entrepreneurs were manufacturing businesses with less than 1 year in business. Entrepreneurs had knowledge to use technology to improve operations or increase business efficiency. They had experience in using various innovations and knowledge of cloud computing systems at a high level. (=3.39, S.D.=0.89), and point-of-sale programs at a high level. (=4.49, S.D.=0.79). In addition, the research results also indicated that entrepreneurs were ready to use cloud computing services and point-of-sale programs and highly satisfied with the services they received, believing that technology helped manage finances and increase business flexibility.