Developing a Reservation System for Photography Jobs via Line Bot

Abstract

The objectives of this research were to design and develop a photography booking system through Line Bot, study the quality of the developed booking system for booking photos via Line Bot, and examine user satisfaction towards the system. The quality of the system was checked by 3 experts. The participants were 50 users of the system. The tool used for collecting the data on user satisfaction was a questionnaire. Statistics used for data analysis were frequency, percentage, mean, standard deviation. The results showed that the developed system could be used at a good level through responding automatically via Line Bot; consequently, users could save time. Because the system had a variety of functions and more convenience, it was rated by experts at 0.84. In terms of user satisfaction, the average level of overall satisfaction was at 4.67. The highest level of satisfaction of use was at 4.62, and highest level of design satisfaction was at 4.79.