Factors Influencing Quality of Working Life : A Case Study of Modern Trade Company in Phitsanulok Province

Abstract

     The objectives of this research were 1) to study on the difference of personal factors which affect to the quality of working life, and 2) to study on the influence of organizational factors which influence to the quality of working life with the employees of Modern Trade Company in Phitsanuloke Province. The instrument were questionnaires. The sample group were 188 employees of Modern trade Company. The statistics were frequency, mean, standard deviation, T-test, One-way ANOVA and multiple regression analysis. The result showed that 55.9 percent were female, 44.1 percent had aged between 21 to 30 years old, 55.9 percent were single, 75 percent had education lower than Bachelor’s Degree, 91.5 percent were in the position of subordinate employees, 63.3% had worked in this company between 1-5 years and 83% had earned income less than 15,000 Baht per month. From the researching of the difference of personal factors were found that the difference of gender, age, marital status, education, position and income had no affected to the quality of working life excepted the difference of working time period at the statistical significance at level 0.05. From the influence of organizational factors such as policy and administration, career progression, recognition, employee morale and working environment had an influence on quality of working life. And the factors of working type or relationship at work had no influence on quality of working life at the statistical significance at level 0.05.