The Online training to develop skills of using Zoom, MS-Teams, and Google Meet based on the Connectivism theory for the General public during the COVID-19 pandemic

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Cherisa Nantha
Kobchai Siripongdee

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COVID-19 changes all daily routines and forces people to adapt while online technology becomes The New Normal. This study developed an online training course of three popular online video conferences based on connectivism theory for the general public. The aims are; 1) to develop the online training course based on connectivism, 2) to study the skills of using Zoom, MS Teams, and Google Meet, and 3) to study the course’s satisfaction. The researcher applied the ADDIE Model in three steps: 1) a analysis and design, 2) implementation, 3) summary and report. The design of the curriculum took approximately one month, from August to September 2022. There were 35 voluntary samples from 116 participants to answer online questionnaires that had an IOC > 0.5 from three experts. The results show that many elderly educators and workers had never used the online video conference platform until COVID-19 helped them find New Normal. This course can develop all skill levels in three applications, from poor to high. The satisfaction level of the course was high in all aspects.


The knowledge gained in this research is able to be beneficial in improving the use of information and communications technology for all academic educators and the human resources of corporations to be more efficient, especially in this New Normal period.

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