Project Manager's Leadership in the 21st Century with Production of Public Services in the Era of Thailand 4.0

Abstract

The objective of this academic article was to analyze project manager's leadership in the 21^st century with production of public services in the era of Thailand 4.0 by collecting data from secondary data such as academic documents, books and academic articles, which published during 2012-2020 and searching from key words such as leadership, project manager and public services. Data were analyzed by content analysis. The results of the analysis revealed that the project manager's leadership in the 21^st century should consist of seven dimensions such as 1) visioning together 2) leading together 3) learning together 4) intragroup relationships 5) developing energy together 6) acting together and 7) communicating to cover 5 dimensions of public service such as infrastructure, promoting quality of life, organizing community society and maintaining peace, planning for investment's promotion commerce and tourism, managing the natural resource and environment in accordance with the principles of providing public services such as principle of equality, principle of continuity and principle of improving and changing to meet the needs of the people.