Supply Chain Analysis of Indigo Dye Fabric Production of Community Enterprise in Sakon Nakhon Province Using Supply Chain Operations Reference (SCOR) Model

Abstract

This study aims to analyze the supply chain of indigo-dyed fabric production by community enterprises in Sakon Nakhon Province, using the Supply Chain Operations Reference (SCOR) Model. Primary data was collected through interviews with members of the community enterprises along the supply chain, from upstream, midstream, and downstream. The data was analyzed both quantitatively and descriptively, covering planning, sourcing, making, delivering, and returning processes. The findings indicate that the community enterprises have a systematic production planning process, use internally sourced raw materials to reduce costs, and employ skilled members for production, resulting in high-quality products. With a product quality guarantee, delivery focuses on in-store purchases and some shipments via logistics companies. Customer satisfaction is high, with no returns reported. Recommendations for improving competitiveness across the supply chain include managing raw materials with agricultural technology, developing production processes with new technologies, training labor, and expanding marketing channels. These measures aim to enhance the efficiency and sustainability of community enterprises in producing and selling indigo-dyed fabric.