The Causal Relationship and Outcome of Hotel Staffs' Job Crafting in The Royal Coast Area
Keywords:
The causal and outcome, Job Crafting, Staff hotel, Royal coast areaAbstract
The objectives of this research were: 1) to study the opinion level of the change in the work of hotel staff in the West Coast Tourism Development Zone; 2) to analyze the confirmatory components of the latent variable measurement model to verify the structural validity. The data was collected by using a questionnaire with 547 hotel operators. The statistics used in the test were as follows: Confirmative Component Analysis Examine the harmony of research models with empirical data. The results of the research were as follows: 1) the opinion level of the change in the work of hotel staff in the West Coast Tourism Development zone found that the overall picture was at a high level with an average of 4.06. The first was the employee's performance, followed by the change work, service innovation, situational structure, work commitment and transformational leadership. 2) The corroborative component indicator model, after adjusting the model. It is consistent with the empirical data at a good level. The model was harmonious with the empirical data: Chi-Square = 985.815 df. = 211 p-value = 0.164 and CMIN/df. = 4.672. The Relative Harmony Index (CFI) was 0.934. The modified (AGFI) value is 0.912. The square root index of the remainder (RMR) is 0.034. The analysis results of all 6-index values were consistent with the empirical data. It was pointed out that the corroborative component indicators of the West Coast Tourism Development Zone Hotel Staff Modification Model. It is in consistent with the conditional empirical data at the statistical acceptance level. There is conformance to the configuration criteria indicating that the model in this measurement is valid (Validity). All correlated variables can describe the variables. Work modification was 98%, and all correlated variables accounted for 96% of task-related outcome variables.
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