07 Efficiency in Controlling the Air Traffic Complexity between Suvarnabhumi and Donmuang Airports

Abstract

The purpose of this research are the first for studying the efficiency of Bangkok approach
control services that effected providing air traffic services for Suvarnabhumi and Donmeung
airport.The second is for studying how to increase the efficiency of Bangkok approach control
services authorities. This study is based on survey research among Bangkok approach control
services authorities. All questionnaire were given by 3 groups of 3 managers, 31 supervisorsand
78 air traffic controllersthen processing by the frequent, percentage, mean and standard
deviation.
The results of Efficiency in Controlling the Air Traffic Complexity between Suvarnabhumi
and Donmuang Airports are good to very good for most of all aspects. Most of employees,
especially being a controller proudly to be a part of Aero thai range is the most. For working
allocation criteria, promotion measurement and backup systems are in moderate range. The
way how to prove over workload of controller being recruited adjustment the proper staffs
to the proper jobs and will be reducedcontroller’ fatigue. It should have clearly criterion for
promotion and surrender accepted by employees. Finally for equipment and computer system
should be chosen by the precise and reliable backup systems.