04 DEVELOPING VALUE CHAIN MODEL AND PERFORMANCE MEASUREMENT BASED ON SUPPLY AND DEMAND PERSPECTIVE

Abstract

This study aimed to investigate the influence of supply chain management, Demand
chain management and value chain management to influence the value chain performance
and develop a model for value chain performance measurement base on supply and demand
perspective. This study uses exploratory factor analysis, confirmatory factor analysis (CFA) and
regression to test reliability, convergent validity. The study found that factors affecting the
development of models and value chain performance measurement with base on supply
and demand perspective, there is a five factors for measurement is Value Chain Cost (VCC),
Responsiveness (VCRes), Quality (VCQ), Delivery (VCD) and Agility (VCAg). This study will build
capacity to measure the performance management value chain. The ability to define and
understand the opportunities arise. As well as take advantage of opportunities as they occur
efficiently. And including the ability to define and access to business opportunities faster than
their competitors better.