PUBLIC SERVICE EFFICIENCY OF GOVERNMENT OFFICERS OF THE CRIMINAL COURT FOR CORRUOTION AND MISCONDUCT CASES REGION 6

Abstract

The objectives of this study were: 1) to study the level of public service efficiency of government officers of the Criminal Court for Corruption and Misconduct Cases, Region 6, 2) to compare the personal factors with the public service efficiency of government officers of the Criminal Court for Corruption and Misconduct Cases, Region 6, and 3) to study the suggestions and guidelines for the public service development of government officers of the Criminal Court for Corruption and Misconduct Cases, Region 6. This study applied Quantitative Research. The samples were 378 service users obtained from Yamane's formula. The research tool was the questionnaire with 0.931 reliability and analyzed by using frequency, percentage, mean, standard deviation, t-test and F-test. The research results were as follows:       1) The level of public service efficiency of government, in over all, it was at a high level. 2) The comparison of the personal factors was found that service users with different genders and educations had different opinions on the public service efficiency by government officers with statistical significance at the 0.05 level. As for age, occupation, and legal status, there were significant differences in opinions at the 0.01 level, so the set hypothesis was accepted. And 3) The suggestions and guidelines was found that (1) there are not enough parking spaces for service users, there should be parking spaces for the disabled/elderly as appropriate, Z2) the government sector should build additional toilets to provide adequate services, especially on the 3rd floor of the building, and (3) the government sector should build elevators as appropriate for the elderly.