The Effect of Strategic Technology Transfer Capability on Firm Outcomes: An Empirical Study from Information and Communication Technology Businesses in Thailand
Main Article Content
Abstract
Technology transfer has been viewed as a high quality approach for gaining competitive advantages and firm performance under the dynamic and continuous changes of business world. The purposes of this study were to examine the effect of each dimension of strategic technology transfer capability (STTC) consisting of technology learning capability, technology innovation focus, technology exchange competency, technology changes; and to investigate the awareness of new product development, valuable operational improvement, outstanding business effectiveness as well as firm performance. The conceptual model was empirically tested via the quantitative methods. The data were gathered from the survey of 286 information and communication technology firms in Thailand which was 20.38 percent of the response rate. The hypotheses were examined and proved by multiple regression analysis. The results indicated that technology innovation focus and technology exchange competency had significant positive effects on all firm outcomes. Furthermore, it was found that the firm performance was strongly and positively affected by new product development, valuable operational improvement, and outstanding business effectiveness. Thus, the summary of this study provided theoretical and managerial contributions, including the proposed directions for future research.
Article Details
The article must be considered and accepted for publication by the editorial board of the Faculty of Management Science, Lampang Rajabhat University. The articles have been reviewed by a peer (peer review) and the author must update according to the suggestion if available before publication. Articles that are not considered the editorial team will inform the results of the consideration but will not send the original to the author.
JMMS is the Faculty of Management Science journal, Lampang Rajabhat University. Jmms published both print and online editions. We allow the use of articles for academic use under the scope of copyright law.
References
Aaker, D. A., Kumar, V., & Day, G. (2001). Marketing Research. New York: John Wiley and Sons Inc.
Akgün, A. E., Keskin, H., Byrne, J. C., & Aren, S. (2007). Emotional and Learning Capability and Their Impact on Product Innovativeness and Firm Performance. Technovation, 27(9), 501-513.
Akiike, A. (2014). Can Firms Simultaneously Purse Technology Innovation and Design Innovation? Annals of Business Administrative Science, 13(3), 169-181.
Al-Ansari, Y., Altalib, M., & Sardoh, M. (2013). Technology Orientation, Innovation and Business Performance: A Study of Dubai SMEs. The International Technology Management Review, 3(1), 1-11.
Armstrong, J. S. & Overton, T. S. (1977). Estimating Nonresponse Bias in Mail Surveys. Journal of Marketing Research, 14(3), 396-402.
Arvanitis, S. & Woerter, M. (2009). Firms’ Transfer Strategies with Universities and the Relationship with Firms’ Innovation Performance. Industrial and Corporate Change, 18(6), 1067–1106.
Atuahene-Gima, K. & Murray, J. Y. (2007). Exploratory and Exploitative Learning in New Product Development: A Social Capital Perspective on New Technology Ventures in China. Journal of International Marketing, 15(2), 1-29.
Burkhardt, M. E. & Brass, D. J. (1990). Changing Patterns or Patterns of Change: The Effects of a Change in Technology on Social Network Structure and Power. Administrative Science Quarterly, 35(1), 104-127.
Chan, Y. E., & Reich, B. H. (2007). IT Alignment: What Have We Learned? Journal of Information Technology, 22(4), 297-315.
Cohen, W. M. & Levinthal, D. A. (1990). Absorptive Capacity: A New Perspective on Learning and Innovation. Administrative Science Quarterly, 35(1), 128-152.
Collins, C. J. & Smith, K. G. (2006). Knowledge Exchange and Combination: The Role of Human Resource Practices in the Performance of High-Technology Firms. Academy of Management Journal, 49(3), 544-560.
Corbett, C. J. & Klassen, R. D. (2006). Extending the Horizons: Environmental Excellence as Key to Improving Operations. Manufacturing & Service Operations Management, 8(1), 5-22.
Coulter, M. K. (2002). Strategic Management in Action. New Jersey: Prentice-Hall.
Demeter, K. (2014). Operating Internationally–the Impact on Operational Performance Improvement. International Journal of Production Economics, 149(March), 172-182.
ECOSOC. (2014). Innovation and Technology Transfer for Enhanced Productivity and Competitiveness. [Online]. Available from: https://www.uneca.org/sites/default/files/uploaded-documents/CoM/ com2014/com 2014 innovation_and_technlogy_transfer_for_enhanced_productivity_and_ connectiveness_in_africa-english.pdf [accessed 27 March, 2016].
Ghobakhloo, M., Hong, T. S., Sabouri, M. S., & Zulkifli, N. (2012). Strategies for Successful Information Technology Adoption in Small and Medium-Sized Enterprises. Information, 3(1), 36-67.
Hair, J. F. I., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2010). Multivariate Data Analysis. USA: Pearson Education International.
Hertenstein, J. H., & Platt, M. B. (2000). Performance Measures and Management Control in New Product Development. Accounting Horizons, 14(3), 303-323.
Ho, M. H. C., Liu, J. S., Lu, W. M., & Huang, C. C. (2014). A New Perspective to Explore the Technology Transfer Efficiencies in US Universities. The Journal of Technology Transfer, 39(2), 247-275.
Howell, J. M., Shea, C. M., & Higgings, C. A. (2005). Champions of Product Innovations: Defining, Developing, and Validation a Measure of Champion Behavior. Journal of Business Venturing, 20(5), 641-661.
Hsu, Y. H. & Fang, W. (2009). Intellectual Capital and New Product Development Performance: The Mediating Role of Organizational Learning Capability. Technological Forecasting and Social Change, 76(5), 664-677.
Janssen, R. L. (2010). Exploring the Impact of Culture. Master Thesis in Business Administration Track: International Management, University of Twenty. [In Netherlands].
Johannesson, J. & Palona, I. (2010). The Dynamics of Strategic Capability. International Business Research, 3(1), 3-12.
Kak, A. (2002). Sustainable Competitive Advantage with Core Competence: A Review. Global Journal of Flexible Systems Management, 3(4), 23-38.
Kneller, R., Pantea, S., & Upward, R. (2010). Does Absorptive Capacity Affect Who Benefits from International Technology Transfer? ESTG Twelfth Annual Conference, September 2010, Lausanne, Switzerland.
Kohut, M. (2016). The Influence of Foreign Direct Investment on International Technology Transfer. Handel Wewnetrzny, 4(363), 69-76.
Krejcie, R. V. & Morgan, D. W. (1970). Determining Sample Size for Research Activities. Educational and Psychological Measurement, 30(3), 607-610.
Kumar, S., Luthra, S., Haleem, A., Mangla, S. K., & Garg, D. (2015). Identification and Evaluation of Critical Factors to Technology Transfer Using AHP Approach. International Strategic Management Review, 3(1), 24-42.
Kumaraswamy, M. M. & Shrestha, G. B. (2002). Targeting “Technology Exchange” for Faster Organizational and Industry Development. Building Research & Information, 30(3), 183-195.
Ledwith, A. & O’Dwyer, M. (2009). Market Orientation, NPD Performance and Organizational Performance in Small Firms. Journal of Product and Innovation Management, 26(6), 652-661.
Lee, D. (2015). The Effect of Operational Innovation and QM Practices on Organizational Performance in the Healthcare Sector. International Journal of Quality Innovation, 1(8), 1-14.
Li, Y., Zhao, Y., & Liu, Y. (2006). The Relationship between HRM, Technology Innovation and Performance in China. International Journal of Manpower, 27(7), 679-697.
Li, Y. H., Huang, J. W., & Tsai, M. T. (2009). Entrepreneurial Orientation and Firm Performance: The Role of Knowledge Creation Process. Industrial Marketing Management, 38(4), 440-449.
McCarter, M. W., Fawcett, S. E., & Magnan, G. M. (2005). The Effects of People on the Supply Chain World: Some Overlooked Issues. Human Systems Management, 24(3), 197-208.
Mouzas, S. (2006). Efficiency versus Effectiveness in Business Networks. Journal of Business Research, 59(10), 1124-1132.
Mumford, M. D. (2000). Managing Creative People: Strategies and Tactics for Innovation. Human Resource Management Review, 10(3), 313-351.
Nakata, C. & Sivakumar, K. (1996). National Culture and New Product Development: An Integrative Review. The Journal of Marketing, 60(1), 61-72.
Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric Theory (3rded). New York: McGraw-Hill.
Paulraj, A., Lado, A. A., & Chen, I. J. (2008). Inter-Organizational Communication as a Relational Competency: Antecedents and Performance Outcomes in Collaborative Buyer–Supplier Relationships. Journal of Operations Management, 26(1), 45-64.
Ray, G., Barney, J. B., & Muhanna, W. A. (2004). Capabilities, Business Processes and Competitive Advantage: Choosing the Dependent Variable in Empirical Tests of the Resource Based View. Strategic Management Journal, 25(1), 23–37.
Reddy, N. M. & Zhao, L. (1990). International Technology Transfer: A Review. Research Policy, 19(4), 285-307.
Ritter, T. & Gemünden, H. G. (2003). Network Competence: Its Impact on Innovation Success and its Antecedents. Journal of Business Research, 56(9), 745-755.
Rubera, G. & Droge, C. (2013). Technology versus Design Innovation's Effects on Sales and Tobin's Q: The Moderating Role of Branding Strategy. Journal of Product Innovation Management, 30(3), 448-464.
Santoro, M. D. & Bierly, P. E. (2006). Facilitators of Knowledge Transfer in University-Industry Collaborations: A Knowledge-Based Perspective. IEEE Transactions on Engineering Management, 53(4), 495-507.
Santos, J. B. & Brito, L. A. L. (2012). Toward a Subjective Measurement Model for Firm Performance. BAR-Brazilian Administration Review, 9(6), 95-117.
Sapienza, H. J., Autio, E., George, G., & Zahra, S. A. (2006). A Capabilities Perspective on the Effects of Early Internationalization on Firm Survival and Growth. Academy of Management Review, 31(4), 914-933.
Sutanto, E. M. (2017). The Influence of Organizational Learning Capability and Organizational Creativity on Organizational Innovation of Universities in East Java, Indonesia. Asia Pacific Management Review, 22(3), 128-135.
Tatikonda, M. V. & Stock, G. N. (2003). Product Technology Transfer in the Upstream Supply Chain. Journal of Product Innovation Management, 20(6), 444-467.
Thomas, E. (2013). Supplier Integration in New Product Development: Computer Mediated Communication, Knowledge Exchange and Buyer Performance. Industrial Marketing Management, 42(6), 890-899.
UNCTAD. (2001). Transfer of Technology. [Online]. Available from: http://unctad.org/en/docs/
psiteiitd28.en.pdf [accessed 19 November, 2016].
Ussahawanitchakit, P. (2008). Organizational Learning Capability, Organizational Commitment, and Organizational Effectiveness: An Empirical Study of Thai Accounting Firms. Journal of International Business Strategy, 8(3), 1-12.
Vorhies, D. W. & Harker, M. (2000). The Capabilities and Performance Advantages of Market-Driven Firms: An Empirical Investigation. Australian Journal of Management, 25(2), 145-171.
Yam, R. C., Lo, W., Tang, E. P., & Lau, A. K. (2011). Analysis of Sources of Innovation, Technological Innovation Capabilities, and Performance: An Empirical Study of Hong Kong Manufacturing Industries. Research Policy, 40(3), 391-402.
Yang, Y., Lee, P. K., & Cheng, T. C. E. (2015). Operational Improvement Competence and Service Recovery Performance: The Moderating Effects of Role Stress and Job Resources. International Journal of Production Economics, 164(June), 134-145.
Zahra, S. A., Larrañeta, B., & Galán, J. L. (2010). Absorptive Capacity and Technological Innovation. In Narayanan, V. K. & Connor, G. C. O. (Eds.), Encyclopedia of Technology and Innovation Management, West Sussex, U.K., Wiley-Blackwell, 131-134