Improving Efficiency and Quality of Public Sector Operations

Abstract

         This paper aims to present the improvement of efficiency and quality of public sector operations. Development of the quality of public administration It is a management system within the organization to be appropriate  compare organizations or provincial government agencies are wheelchairs with square wheels the car can move But because there is a lot of friction making mobility unstable  it is like a management in an organization that has internal problems. The management is not as flexible as it should be which the current situation for both service recipients and stakeholders Both have higher expectations of the organization. while the resources tend to be less organizations need to find ways to move faster with the same exertion. The most