Improving the efficiency of medical warehouse management: Case study of XXX Co., Ltd.

Abstract

This study aimed to 1) study the operational problems of medical warehouses, 2) study the guidelines for improving the efficiency of medical warehouse management, and 3) find solutions to the problem of deterioration and respond to the demand for medical equipment in a timely manner. The sample group of key informants consisted of 1 manager, 2 supervisors, 2 warehouse officers, and 2 drivers of the case study company, totaling 7 people. The research method was survey research with brainstorming and focus group discussions, along with studying comparative data.

The results of the study found that 1) the company's warehouse system had several problems, including unstructured storage of goods, no clear labels, no appropriate zoning, and no recording of storage locations in the system, resulting in unnecessary time and distance spent on operations, and errors in picking goods.; 2) the results of the correction and improvement of warehouse efficiency in terms of time were found to reduce the total time loss by 257 minutes, or 75.59 percent, reduce the total distance loss by 98 meters per operation, or 74.25 percent, and reduce other losses totaling 30.33 million baht, or 87.91 percent. and 3) the improvement, using the product categorization and labeling methods, the layout of the area plan and the data entry into the system found that the warehouse system is convenient and fast to operate and the efficiency of the warehouse system is significantly increased in terms of time, distance and cost.