Guidelines for Management with Total Quality Management in the Digital Age of School Administrators in Opportunities Expansion Schools under The Jurisdiction of The Pathum Thani Primary Educational Service Area Office 1

Abstract

The objectives of this research were to 1) To study Total Quality Management (TQM) in the digital era as practiced by administrators of Opportunity Expansion Schools under the Pathum Thani Primary Educational Service Area Office 1 2) To compare teachers’ opinions on TQM in the digital era among school administrators, classified by gender, age, educational background, and work experience and 3) To explore guidelines for implementing TQM in the digital era by administrators of Opportunity Expansion Schools under the Pathum Thani Primary Educational Service Area Office 1. The sample size was calculated using the Taro Yamane formula and consisted of 257 teachers. Specify the size as an example of Yamane’s. These teachers were selected through stratified random sampling based on the size of the educational institution. The research instruments used were a questionnaire with validity values from .67 to 1.00 reliability value with .99 and an open-ended interview. The statistical methods used for data analysis included frequency, percentage, mean, standard deviation, t-test, one-way ANOVA, LSD, and content analysis.

The findings of the research were as follows 1) The management in schools, according to teachers’ average at high level. The ranking from highest was focus on learners, and followed by participation, management, system implementation, quality improvement, and quality goal setting. 2) The comparison of opinions about the management, revealed significant differences based on gender, age, and work experience at the .05 and .01 levels. 3) Guidelines for Total Quality Management in the Digital Age 1. Quality goal setting by situation evaluation in the current time and problems that were found. 2. Administration process were including with Plan, Do, Check and Act for achievement the goals. 3. Outcome focus with resources management for establish appropriate learning environmental. 4. System operation were including with the setting for vision, policy developmental and proper strategic. 5.Quality improvement of appropriate learning environmental in present era by the use of technology in teaching and learning and 6. participation providing opportunities for all parties to be involved in decision-making to enhance the effectiveness of management.