An Evaluation of Financial Officers’ Competencies, Department of Labour Protection and Welfares (DLPW), Ministry of Labour

Abstract

This research aims at evaluating financial officers’ competencies of the Department of Labour Protection and Welfares (DLPW), Ministry of Labour, specifying lack of competency of the officers, and assessing needs for training and development in following areas as general knowledge for financial positions, operational skills, operational attitudes, and human relations attitudes.  The samples of this study include 120 officers of the Department and surveyed questionnaires are used to collect required data. Overall, the study finds that the DLPW financial officers’ competencies are high level but lacking of  competency as basic general knowledge for the position including basic elementary knowledge, financial competencies knowledge, specialized knowledge and referred statute knowledge.  All knowledge are necessary for officers’ competencies with answering doubt or giving counsel to other. In the part of opinion survey for training and development needs, the DLPW financial officers identify some specific demands as DLPW should provide training programs that are suitable for real needs of operations, training courses should be more specific, the pedagogical methods should be practicum-based, including human-relation based and behavioral-de-frozen activities.