Interaction Effect of Internal Factors Impact on Management Accounting Practices Usage, Management Quality and Performance of Hotel on Koh Samui

Main Article Content

Monta Aemsawas
Jakkravudhi Chobpichien

Abstract

This study examined the interaction effects between business characteristics factor (IV1) and personal characteristics factor (IV2) on the management accounting practices usage (DV1), business management quality (DV2) and business performance (DV3) of hotels on Koh Samui under the contingency theory and signaling theory. The tool for data collection was a survey questionnaire which can be analyzed for a total of 211 samples with a computer program by using statistics in research consisting of calculating descriptive statistics and two-way analysis of variance. The results found that the interaction effects between (IV1) such as the number of years of operation (IV11), hotel star rating (IV12), number of hotel staff (IV13), and hotel annual income (IV14) with (IV2) such as position (IV21), education level (IV23), age (IV24), and work experience (IV25) had different positive effects on (DV1), (DV2) and (DV3). The results of this research focused on the interaction effects - pure type between (IV11), (IV13), (IV14) with (IV21), including between (IV13) with (IV25). This contributes to increasing perceptions of business characteristics interaction with accountant characteristics as a factor in business management that a manager signals to business owners/investors knowing their operational capabilities and future business growth opportunities.

Article Details

How to Cite
Aemsawas, M., & Chobpichien, J. . (2024). Interaction Effect of Internal Factors Impact on Management Accounting Practices Usage, Management Quality and Performance of Hotel on Koh Samui. Journal of Management Sciences Suratthani Rajabhat University, 11(1), 225–256. Retrieved from https://so03.tci-thaijo.org/index.php/msj/article/view/258145
Section
Research Article

References

Accenture. (2014). High performance finance study, the CFO as architect of business value, delivering growth and managing complexity. https://www.accenture.com/t00010101T000000__w__/it-it/_acnmedia/Accenture/Conversion- Assets/ (...).

Aemsawas, M., & Chobpichien, J. (2020). The perfect mediator variable roles of using management accounting practices in improving the business management quality of hotel business establishments on Koh Samui. Journal of Management Sciences, 7(2), 282-313.

Ahmad, K. (2012). The use of management accounting practices in Malaysian SMES [Unpublished doctoral dissertation]. University of Exeter, United Kingdom. http://eprints.uthm.edu.my/4639/1/Kamilah_Ahmad.

Alleyne, P., & Weekes-Marshall, D. (2011). An exploratory study of management accounting practices in manufacturing companies in Barbados. International Journal of Business and Social Science, 2(9), 49-58.

Amara, T., & Benelifa, S. (2017). The impact of external and internal factors on the management accounting practices. International Journal of Finance and Accounting, 6(2), 46-58.

Anderson, S.W., & Lanen, W.N. (1999). Economic transition, strategy and the evolution of management accounting practices: the case of India. Accounting, Organizations and Society, 24(5-6), 379-412.

Armitage, H. M., Webb, A., & Glynn, J. (2016). The use of management accounting techniques by small and medium-sized enterprises: A field study of Canadian and Australian practice. Accounting Perspectives, 15(1), 31-69.

Barbera, F., & Hasso, T. (2013). Do we need to use an accountant? The sales growth and survival benefits to family SMEs. Family Business Review, 26(3), 271-292.

Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182.

Bhimani, A. (2002). Management Accounting and Organizational Excellence. Management Press International LTD, United Kingdom.

Capelleras, J.L., & Rabetino, R. (2008). Individual, organizational, and environmental determinants of new firm employment growth: Evidence from Latin America. International Enterprise Management Journal, 4, 79-99.

Carey, P.J. (2008). The benefits of services provided by external accountants to small and medium sized enterprises [Unpublished doctoral dissertation]. University of New South Wales, Australia. http://unsworks.unsw.edu.au/fapi/datastream/unsworks (...).

Carnevale, J. B., & Hatak, I. (2020). Employee adjustment and well-being in the era of COVID-19: implications for human resource management. Journal of Business Research, 116, 183–187. https://doi.org/10.1016/j.jbusres.2020.05.037.

Chandler, J. (2021). Personal and organizational characteristics impacting employee Self-Efficacy. dissertations. 1954. https://aquila.usm.edu/dissertations/1954.

Chenhall, R.H., & Langfield-Smith, K. (2007). Multiple perspectives of performance measures. European Management Journal, 25(4), 266-282.

CIMA. (2017). Global Management Accounting Principles: Improving decisions and building successful organizations. https://www.cgma.org/content/dam/cgma/resources/reports/downloadabledocuments/global-management-accounting-principles.pdf.

Connelly, B.L., Hoskisson, R.E., Tihanyi, L., & Certo, S.T. (2010). Ownership as a form of corporate governance. Journal of Management Studies. doi:10.1111/j.1467-6486.2010.00929.x.

Dropulić, I. (2013). The effect of contingency factors on management control systems: A study of manufacturing companies in Croatia. Economic Research, 26(1), 369-382. DOI:10.1080/1331677X.2013.11517657.

Elsafty, A., & Ragheb, M. (2020). The role of human resource management towards employees retention During Covid-19 pandemic in medical supplies sector - Egypt. Business and Management Studies, 6(2), 50. https://doi.org/10.11114/bms.v6i2.4899

Garrison, R., & Noreen, E. (2000). Managerial Accounting (9th edition). USA: Irwin McGraw-Hill.

Gerdin, J. (2005). Management accounting system design in manufacturing departments: an empirical investigation using a multiple contingencies approach. Accounting, Organizations and Society, Elsevier, 30(2), 99-126.

Ghasemi, R. (2015). The relationship among strategy, competition and management accounting systems on organizational performance. European Online Journal of Natural and Social Sciences, 4(3), 565-581.

Hiromoto, T. (1988). Another hidden edge: Japanese management accounting. Harvard Business Review (July-August), 22-26.

Hoque, Z. (2011). The relations among competition, delegation, management accounting systems change and performance: A path model. Advances in Accounting, incorporating Advances in International Accounting, 27, 266–277.

Hutaibat, A.K. (2005). Management accounting practices in Jordan: A contingency approach [Unpublished doctoral dissertation]. University of Bristol, United Kingdom. https://research-information.bris.ac.uk/en/theses (…).html.

IFAC (International Federation of Accountants). (2016). The relationship between accountancy expertise and business performance: A review of the literature. https://www.ifac.org/system/files/publications/files/...pdf.

Ilias, A., Razak, M.Z.A., & Yasoa, M.R. (2010). The preliminary study of management accounting practices (MAPs) in small business. Global Business and Management Research: An International Journal, 2(1), 79-88.

Kim, J., Hatcher, C., & Newton, C. (2012). Professional identity of management accountants: Leadership in changing environments. Chartered Institute of Management Accountants (CIMA) Research Executive Summary Series, Volume 8, Issue 1. https://eprints.qut.edu.au/50798/1/Professional-identity_Final_report.pdf.

Kipsang, B.S., & Mwangi, M. (2017). Factors influencing the use of accounting services by small and medium enterprises in Kenya. Journal of Accounting (JACC), 1(1), 44-59. https://carijournals.org/journals/index.php/JACC/article/view/68/119.

Kirmani, A., & Rao, A.R. (2000). No pain, no gain: A critical review of the literature on signaling unobservable product quality. Journal of Marketing, 64(2), 66-79.

Kochhar, R. (2020, August 26). Unemployment rose higher in three months of COVID-19 than it did in two years of the great recession. Pew Research Center. https://www.pewresearch.org/fact tank/2020/06/11/unemployment-rose-higher-in-three-months-of-covid-19-than-it-did-in-two years-of-the-great-recessio

Kongcheep, S. (2020). Koh Samui hotel market as of the 3rd quarter of 2020. https://www.phoenixproperty.co.th/blogs/research/4831.

KPMG International. (2016). Being the best insights from leading finance functions. https://home.kpmg/content/dam/kpmg/pdf/2016/07/being-the-best.pdf.

Liang, X., Tang, L., Xu, Z., & Lyu, X. (2021). Three-way interaction effect model: Moderating effect of resource between business age and host performance. Front. Psychol. 12:763633. doi: 10.3389/fpsyg.2021.763633

López, O.L., & Hiebl, M.R.W. (2015). Management accounting in small and medium-sized enterprises: current knowledge and avenues for further research. Journal of Management Accounting Research, 27(1), 81-119.

Lunkam, P. (2021). Tourism and hotel businesses after COVID-19. https://www.krungsri.com › ri-future of-tourism-21.

Marc, M., Peljhan, D., Ponikvar, N., Sobota, A., & Tekavcic, M. (2010). Determinants of integrated performance measurement systems usage: An empirical study. Journal of Applied Business Research, 26(5), 63-76.

Paaso, I. (2013). The effects of contingency factors on management control systems: an empirical study at CERN. https://urn.fi/URN:NBN:fi:tty-201309131346.

Prihastiwi, D.A., & Sholihin, M. (2018). Factors affecting the use of management accounting practices in small and medium enterprises: Evidence from Indonesia. Jurnal Dinamika Akuntansi, 10(1), 158-176.

Prochazka, J., Scheel, T., Pirozek, P., Kratochvil, T., Civilotti, C., Bollo, M., & Maran, D. A. (2020). Dataon work-related consequences of COVID-19 pandemic for employees across Europe. Data in Brief, 32. https://doi.org/10.1016/j.dib.2020.106174.

Ramsden, M., & Bennett, R.J. (2005). The benefits of external support to SMEs: ‘Hard’ Versus ‘Soft’ Outcomes and Satisfaction Levels. Journal of Small Business and Enterprise Development, 12(2), 227-243.

Shehu, A.M., Aminu, I.M., Mat, N.K.N., Nasiru, A., Johnson, P.O.M., Tsagem, M.M., & Kura, K.M. (2013). The mediating effect between some determinants of SME performance in Nigeria. Management, 3(4), 237-242. http://article.sapub.org/10.5923.j.mm.20130304.07.html.

Siriwiwattanakul, P., & Nitirojntanad, K. (2016). Management accounting practices of hotel business in Thailand. Proceedings of the Fourth European Academic Research Conference on Global Business, Economics, Finance and Banking (EAR16Swiss Conference) ISBN: 978-1-943579-88-4, 7-9 July, Paper ID: Z651.

Spence, M. (1973). Job market signaling. Quarterly Journal of Economics, 87, 355-374.

Sunarni, C.W. (2015) Management accounting practices at hospitality business in Yogyakarta, Indonesia. Review Integrative Business & Economics Research, 4(1), 380-396.

Tillema, S. (2005). Towards an integrated contingency framework for MAS sophistication. Case studies on the scope accounting instruments in Dutch power and gas companies. Management Accounting Research, 16, 101–129.

Turner, M.J., Way, S.A., Hodari, D., & Witteman, W. (2017). Hotel property performance: The role of strategic management accounting. International Journal of Hospitality Management, 63, 33-43.

Weiss, A. (1995). Human capital vs. signaling explanations of wages. Journal of Economic Perspectives, 9, 133-154.

Williams, B.R., & O'Donovan, G. (2015). The accountants’ perspective on sustainable business practices in SMEs. Social Responsibility Journal, Emerald Group Publishing, 11(3), 641-656.

Yamane, T. (1973). Statistics an introductory analysis (3rd edition). Harper and Row: New York.