The Evaluation of Training Program of Care Managers in 2021: Using Stufflebeam’s CIPP Model

Abstract

To evaluate the of training program of care managers in 2021 by applying Stufflebeam’s CIPP Model. Simple random sampling was used to recruit 65 persons. Data were collected by using the test and questionnaire. Reliability of total scale was 0.86. Data were analyzed by using descriptive statistics, and paired t-test. The results revealed as follows: context factors, foundation and rationale, objectives, and program plan of the training program of care managers in 2021 were appropriated. Input factors; such as lecturer, curriculum coordinators, instructors, materials, time, place, and budget were appropriated. Process factors; such as planning, program activities and program evaluation were suitable with the curriculum aims. The problems and obstacles was postponing the training period due to the Covid-19 epidemic situation, leading to postponement of Phase 2. Product factors; 1) Overall of participants  65 people had knowledge scores passing the criteria of 60% (100%) 2) The quality of participants’ post- training  knowledge average score was significantly higher than their pre-training  score at the p < 0.05 level. The attitudes towards taking care of the elderly were the highest level. (M=4.38, SD = 0.39) 3) The overall of participants agreed were the high level. (M=4.43, SD = 0.58) and the decision to manage the next training program that further training program should be improved taking all comments from participants who attended the previous training program into account.