Factors Affecting Organizational Commitment of Operational Employees in Sahaphat Group Industrial Estate of Thailand

Abstract

         This research aims to: (1) test the difference of organizational commitment level of operational employees classified by their demographic factors; (2) study the impacts of job characteristics on organizational commitment; and (3) study the impacts of working experience on organizational commitment. The research collected data from 400 operational employees in Sahaphat Group Industrial Estate, Sriracha District, Chonburi Provice with self-administered questionnaire. Hypotheses were tested by t-test, One Way Analysis of Covariance (ANOVA), and Multiple Regression Analysis (MRA).  The research resuls indicated that; (1) the level of organizational commitment of operational employees was not significantly different by their demographics factors; (2) job characteristics had the effect on overall organizational commitment at the significance level of 0.05; and (3) working experience had the effect on overall organizational commitment at the significance level of 0.05. According to the research, in order to increase organizational commitment, companies should place importance on designing the variety of tasks to encourage employees to fully exercise their effort and knowledge.  Moreover, companies should increase good working experience for their employees through social activities at workplace which will enable them to interact with peers and organization for better organizational commitment.