THE INFLUENCE OF INNOVATION ACCEPTANCE CHARACTERISTICS ON THE UTILIZATION OF ONLINE REGISTRATION SERVICES THROUGH THE THAID APPLICATION IN BAN HAET DISTRICT, KHON KAEN PROVINCE, THAILAND
Keywords:
Characteristics of Innovation Acceptance, Online Registration Services, ThaID Application, District Registration BureauAbstract
This research, titled “The Development of the Marshal Cultural Courtyard and the Value Creation of Community Products through Participatory Processes,” aimed to: (1) study the model of cultural tourism integrated with local and community development, (2) develop and enhance the value of community products, and (3) establish a cultural courtyard network through participation of both public and private sectors. A mixed-methods approach was employed. The quantitative phase involved survey research using questionnaires distributed to 100 respondents, including local leaders, community leaders, local scholars, product owners, and residents. Data were analyzed using statistical software. The qualitative phase utilized participatory action research (PAR), employing purposive sampling and in-depth interviews with 16 key informants, including monks, academics, and local leaders. Data were analyzed thematically and interpreted through related theoretical concepts.
The findings revealed three key points: (1) The cultural tourism model effectively integrated local art, traditions, ways of life, natural resources, and history into learning and tourism sites, creating sustainable local income. Community storytellers played a key role in conveying narratives to visitors. (2) Value creation for community products requires continuous learning by producers, focusing on product differentiation, unique selling points, and consumer-centered development. This includes enhancing taste, design, value, and memorability to meet market demands. (3) The establishment of the cultural courtyard network through the “Baworn” model—consisting of Home (community), Temple (religious institutions), and School (public agencies)—fostered collaborative participation. Strengthened by a memorandum of understanding (MOU) with the Tak Provincial Cultural Office and Nong Bua Tai Municipality, the network promoted shared ownership, collective decision-making, and sustainable cultural area development.
References
Akaiso, E. (2024). Innovation Diffusion and Technology Acceptance Theory. Economic Trends and Sustainable Environmental Assessment, 1. https://doi.org/10.1201/9781003306214-2
Ban Haet District Registration Bureau. (2022). Civil Registration Section statistics of 2022. Khon Kaen: Civil Registration Section, Ban Haet District Registration Bureau.
Ban Haet District Registration Bureau. (2023). Civil Registration Section statistics of 2023. Khon Kaen: Civil Registration Section, Ban Haet District Registration Bureau.
Ban Haet District Registration Bureau. (2023). Number of ThaID registrants as of December 28, 2023. Khon Kaen: Civil Registration Section, Ban Haet District Registration Bureau.
Chuprapawan, Y. (2004). New Innovation Acceptance. Bangkok: Odeanstore.
Damanpour, F. (2017). Organizational innovation. In Oxford research encyclopedia of business and management. Oxford University Press. https://doi.org/10.1093/acrefore/9780190224851.013.19
Department of Provincial Administration, Registration Administration Bureau. (2023). Digital identity verification system in the ThaID application. Retrieved February 15, 2024, from https://www.bora.dopa.go.th/app-thaid/
Electronic Transactions Development Agency. (2023). Electronic Transaction Standard. Retrieved January 15, 2024, from https://www.etda.or.th/getattachment/Regulator/
Hadwer, A., Tavana, M., Gillis, D., & Rezania, D. (2021). A systematic review of organizational factors impacting cloud-based technology adoption using technology-organization-environment framework. Internet of Things, 15, 100407. https://doi.org/10.1016/ j.iot.2021.100407
Kerdngern, N., Kamthornphiphatthanakul, S., & Somthong, N. (2021). Effects of Innovation Adoption Factors on Purchase Intention in Online Food Delivery in Thailand. Journal of Business Administration Maejo University, 3(2), 1-19.
Michie, J., & Zumitzavan, V. (2016). The impact of ‘learning' and ‘leadership' management styles on organizational outcomes: a study of tyre firms in Thailand. In Leadership in the Asia Pacific (pp. 165-188). Routledge.
Mingkwan, P., & Zumitzavan, V. (2023). The Accessibility of Online Queue Reservation System for Registration Services for Citizens in At Samat District, Roi Et Province. Governance Journal, 12(2), 121-138.
National Innovation Agency Thailand. (2020). Innovation. Retrieved March 15, 2024, from https://www.nia.or.th/frontend/ bookshelf/zWf7zwTMcEWhI/62d3a82b0f129.pd
Office of the National Digital Economy and Society Commission. (2023). Thailand Digital Outlook. Retrieved January 1, 2024, from https://tdo.onde.go.th/about-us.html
Palanivelan, J., & Abirami, S. (2024). From invention to adoption: Navigating the innovation diffusion process. https://doi.org/10.5931 7/9789358871401
Phoemmongkhonsap, S., Sridee, S., Boonsiri, K., & Sudhivoraseth, J. (2022). Government Applications Acceptance of Citizen. Journal of Social Science and Buddhistic Anthropology, 7(12), 162-174.
Posin, S., & Kingsai, K. (2020). Organizational Innovation Adoption, Information Technology Adoption and Job Satisfaction of Banks' Employees in Pathum Thani Province. The 17th National Academic Conference and Research Presentation, 169-179.
Rogers, E.M. (2003). Diffusion of Innovation (5th Ed.). New York, NY: Free Press.
Sawaiamorn, K., & Tamalee, K. (2020). Factors influencing innovation acceptance online banking service for customers financial transactions of Krung Thai Bank in Suphan Buri Province. Journal of Graduate MCU KhonKaen Campus, 7(3), 256-273.
Sirithorn, C., & Jiraprawat, W. (2012). Media Exposure and Innovation Acceptance among Generation X and Generation Y Consumers. Journal of Public Relations and Advertising, 5(2), 111-130.
Thetrungrueang, S., & Boonpienpon, N. (2024). The Characteristics of Innovation’s Perception to Influence the Usage of Online Meeting Applications Amongst Generation Y’s Users in Bangkok. Journal of Educational Management and Research Innovation, 6(1), 133-144.
Thongboonma, K. (2022). Attitudes toward characteristics of innovation and adoption of augmented reality in print media among Generation Y. Journal of Communication Arts Review, 26(1), 49-59.
Tremblay-Cantin, C. A., Mellouli, S., Cheikh-Ammar, M., & Khechine, H. (2023). E-government service adoption by citizens: A literature review and a high-level model of influential factors. Digital Government: Research and Practice, 4(1), 1-24. https://doi.org/10.1145/3580369
Uthaitham, N., & Naowwan, W. (2022). Factors Affecting the Acceptance of Financial Innovation Mobile Banking of Government Savings Bank Users in Phranakhon Si Ayutthaya Province. Journal of Legal Entity Management and Local Innovation, 9(5), 141-153.
Wisdom, J. P., Chor, K. H. B., Hoagwood, K. E., & Horwitz, S. M. (2014). Innovation adoption: a review of theories and constructs. Administration and Policy in Mental Health and Mental Health Services Research, 41, 480-502. https://doi.org/10.1007/s10488-013-0486-4
Wolf, C. (2022). Diffusion of Innovations: von Everett M. Rogers (1962). In Schlüsselwerke: Theorien (in) der Kommu nikationswissenschaft (pp. 151-170). Wiesbaden: Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-37354-2_10
Wongyotha, J., & Petwisit, B. (2024). Guidelines for Collaborative Networks of Education Management for Special Education Center Network Group 9 under Special Education Bureau. Srinakharinwirot Academic Journal of Education, 25(2), 156-177.
Yamane, T. (1973). Statistics: An introductory analysis (2nd Ed.). New York: Harper & Row.
Zumitzavan, V. (2014). The impact of different styles of ‘personal knowledge management’and ‘leadership’on ‘organisational performance’: a case of healthcare industry in Thailand. WSEAS Transactions on business and economics, 11(1), 430-41.
Zumitzavan, V., & Michie, J. (2015). Personal knowledge management, leadership styles, and organisational performance: A case study of the healthcare industry in Thailand. Springer.
Zumitzavan, V., & Kantavong, P. (2018). Increasing organisational success through management styles of managers in housing development industry. Panyapiwat Journal, 10, 110-123.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Journal of MCU Buddhapanya Review

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.