The Factor Analysis of Logistics Labor Competency

Abstract

Human resources play a key role in logistics. However, there is still a lack of personnel, including experts, researchers, newly graduated employees, and unskilled workers, in logistics organizations. The purposes of this research were to study the competency components of logistics workforce and to compare the competency components of logistics workforce classified by personal status. The questionnaire was used as a research tool. The data was collected from a sample group of 400 logistics supervisors and analyzed using both descriptive statistics, such as percentage, mean, and standard deviation, and inferential statistics, including t-test and ANOVA. The results showed that respondents rated the competency component of the logistics workforce at a high level. The highest score was a knowledge attribute, followed by personal attributes and skills, respectively. When comparing the differences in the importance of the competency components of the logistics workforce classified by the work experience of the respondent and the age of the business, it was found that knowledge and skills had a significant difference at the 0.05 level.