AN IMPROVEMENT ON COMMUNICATIVE ENGLISH SKILLS OF TOURISM ENTREPRENEURS TO RAISE NEW NORMAL TOURISM SERVICES BY APPLICATION ON SMARTPHONE

Abstract

Information Technology is the most significant role for daily life and careers at present, especially the tourism entrepreneurs who are essential to use the good English communication skills providing services for the foreign tourists any situations in Thailand where has a lot of beautiful, natural, and attractive tourist attractions in the world. After COVID 19 tourism, Thailand attractions are still popular for the foreign tourists and they have already come to visit Thailand. If the tourist providers are able to communicate in English much more proficiently, fluently, and potentially, the foreign tourists will have more good impression and increase more foreign tourists every year. The tourist service providers can practice English communication skills providing the tourist services themselves in period of Corona Virus 2019 spreading out around the world; for instance, Facebook, YouTube, Instagram, TikTok, and various kinds of applications, especially the applications which the researcher has developed and created so that the tourism entrepreneurs having English service and facility communication problems with the foreign tourists  to improve new normal English service communication conveniently, and is the most popular media that can assist them improving English communication skills anywhere anytime, and also have more income by providing new normal services for the foreign tourists.  This will result in the tourism  entrepreneurs being successful in doing tourism business, increase enormous income for Thailand where will be accepted and famous from civilized countries all over the world in the future.