THE RELATIONSHIP BETWEEN QUALITY OF WORK LIFE AND WORK EFFICIENCY OF PERSONNEL OF THE OFFICE OF THE PRIVATE EDUCATION COMMISSION

Abstract

This research aimed to: 1) study the quality of work life of personnel at the Office of the Private Education Commission; 2) study the work efficiency of personnel at the Office of the Private Education Commission; and 3) study the relationship between the quality of work life and work efficiency of personnel at the Office of the Private Education Commission. This quantitative research was conducted with a sample of 165 civil servants, government employees, and contract employees working at the Office of the Private Education Commission. The research instrument was a questionnaire that was validated for content validity by three experts. The index of item-objective congruence (IOC) of the entire questionnaire was .99. The questionnaire was then tested (try-out) with 30 non-sample participants to determine the alpha coefficient of the entire questionnaire, which was .97. Statistics used for data analysis included percentage, mean, standard deviation, and Pearson's product moment correlation coefficient. The research results found that: 1) the overall quality of work life of the Office of the Private Education Commission personnel was at a high level. 2) the overall work efficiency of the Office of the Private Education Commission personnel was at a high level. 3) The relationship between work quality and work efficiency was moderate (r = .65). This research can be used as a guideline for improving the quality of work life of personnel, as well as for improving and developing various management aspects to increase personnel's work efficiency.