WORK PERFORMANCE BASED ON THE PRINCIPLES OF GOOD GOVERNANCE OF THE PERSONNEL IN PATTAYA PROVINCIAL ELECTRICITY OFFICE, CHONBURI PROVINCE

Abstract

This research article aims to: 1) study the implementation of good governance principles by personnel at the Provincial Electricity Authority, Pattaya City, Chonburi Province; 2) compare the performance of personnel in accordance with good governance principles at the Provincial Electricity Authority, Pattaya City, Chonburi Province, classified by personal factors including gender, age, education level, monthly income, length of service, and type of personnel. The research instrument was a questionnaire, administered to 102 personnel at the Provincial Electricity Authority, Pattaya City Office. The data were analyzed using descriptive statistics, including frequency, percentage, mean, and standard deviation, and means were compared using the `compare mean` statistical command.

The research findings showed that: 1) The performance of personnel at the Provincial Electricity Authority office in Pattaya City, Chonburi Province, in accordance with good governance principles was at a high level. This can be ranked as follows: (1) Equality (2) Transparency, (3) Rule of Law, and (4) Responsibility. 2) A comparison of performance according to good governance principles revealed that male personnel performed at a higher level than female personnel. The undergraduate education group adheres to good governance principles to a higher level than other education groups. The group earning less than 10,000 baht adheres to a higher level than other income groups. Furthermore, the group with less than 5 years of service and the group with 25 years or more of service demonstrated a higher level of adherence to good governance principles compared to other service-age groups. Civil servants perform their duties to a greater extent than employees and permanent staff.