WORK PERFORMANCE EFFICIENCY DEVELOPMENT OF PERSONNEL AT PHAYOM SUBDISTRICT ADMINISTRATIVE ORGANIZATION, WANG NOI DISTRICT, PHRA NAKHON SI AYUTTHAYA PROVINCE

Abstract

This research aimed to 1) examine the level of work performance efficiency of the personnel at Phayom Subdistrict Administrative Organization, Wang Noi District, Phra Nakhon Si Ayutthaya Province; 2) compare the work performance efficiency of the personnel at Phayom Subdistrict Administrative Organization, Wang Noi District, Phra Nakhon Si Ayutthaya Province, classified by personal factors; and 3) explore guidelines for developing the work performance efficiency of the personnel at Phayom Subdistrict Administrative Organization, Wang Noi District, Phra Nakhon Si Ayutthaya Province. This study employed a mixed-methods research design.Phase 1: Quantitative Research the sample consisted of 392 residents living within the area of Phayom Subdistrict Administrative Organization, Wang Noi District, Phra Nakhon Si Ayutthaya Province. The research instrument was a questionnaire. The statistical tools used for data analysis included frequency, percentage, mean, standard deviation, t-test, and F-test. Phase 2: Qualitative Research the key informants comprised 12 individuals selected through purposive sampling. These informants possessed relevant knowledge, expertise, and direct involvement in the research topic. The research instrument used was an interview form, and the data were analyzed using content analysis.

The findings revealed that 1) The overall performance efficiency of the personnel at Phayom Subdistrict Administrative Organization, Wang Noi District, Phra Nakhon Si Ayutthaya Province, was rated at the highest level. When analyzed by each aspect, it was found that the quality of work, quantity of work, timeliness of work performance, and operational costs were all rated at the highest level. 2) There were statistically significant differences in perceptions of personnel performance efficiency among residents with varying income levels, occupations, and lengths of residence in the community. However, no significant differences were found based on gender, age, education level, or monthly income (noting possible repetition or inconsistency in income-related data). 3) Recommended approaches for improving personnel efficiency include: 1) in terms of work quantity, tasks should be assigned appropriately with clearly defined scopes and details and 2) in terms of time management, the importance of each task should be considered in order to prioritize them effectively.