SATISFACTION OF STUDENT'S PARENTS TOWARDS EDUCATIONAL MANAGEMENT OF BAN NA KOK SCHOOL FRIENDSHIP AT 104

Abstract

The objectives of this research article were 1) to study the level of satisfaction of student's parents towards educational management of Ban Na Kok School, Friendship No. 104, 2) to compare the satisfaction of student's parents towards educational management of Ban Na Kok School, Friendship No. 104 by classifying according to personal factors and 3) to study problems, obstacles and suggestions of satisfaction of student's parents towards educational management of Ban Na Kok School, Friendship No. 104. The research methodology was a mixed method research. In part of the quantitative research, a questionnaire was used as a tool to collect field data from 110 people who were student’s parents of Ban Na Kok School, Friendship at 104, data was analyzed by finding frequency, percentage, mean, standard deviation, hypothesis testing by t-test, F-test, and one-way ANOVA and in part of qualitative research, document analysis and the interview form were used as the tools for collecting field data from 9 key informants and analyzing the data with contextual content analysis techniques. The results showed that; 1) The level of satisfaction of student's parents towards educational management of Ban Na Kok School, Friendship No. 104, in general was at high level, when considering individually, it was found that they were at the highest level in all 6 aspects, namely, relationship between school and community, curriculum and teaching, student affairs, personnel management, buildings and administration, respectively. 2) The comparative results of satisfaction of student's parents towards educational management of Ban Na Kok School, Friendship No. 104 by classifying according to personal factors, it was found that personal factors such as gender, age, education and income had opinions towards the satisfaction of student's parents towards educational management of Ban Na Kok School, Friendship No. 104 was no difference therefore, the research hypothesis was rejected. As for careers, it was showed that opinions towards the satisfaction of student's parents towards educational management of Ban Na Kok School, Friendship No. 104 was difference therefore, the research hypothesis was accepted. 3) The problems, obstacles and suggestions of satisfaction of student's parents towards educational management of Ban Na Kok School, Friendship No. 104 found that Problems and obstacles included: 1) there was no curriculum that was made only for schools that focused on students, lack of curriculum development that developed students in the community, no additional teaching in important subjects, 2) there was no process for recruiting quality teachers, lack of fairness in promoted, lack of teachers with specific expertise, 3) lack of activities that develop life skills and develop physical, social, mental, intellectual, 4) lack of proper, transparent financial management, lack of modern storage, lack of a convenient control system for materials and durable articles,
5) buildings and materials did not create an environment conducive to learning, lack of safety protection system, lack of adequate and suitable buildings and 6) lack of cooperation of the communities in planning with school, no volunteer mind activities of students and communities that benefit the society and the locality and lack of public relations to communicate on school activities. Suggestions included: 1) curriculum and teaching should be developed by integrating between different subjects, learning courses should be arranged in conjunction with life skills and local curriculums, 2) recruitment should match the lacking subjects and recruit teachers from the community, teacher skills should be developed and motivated, existing teachers should be retained and teachers' workload should be reduced, 3) should promote activities that develop students with life skills in modern times, should promote activities that students could solve their life, social and mental problems, 4) should provide suitable equipment for administrative use, should make a system of income and expenses evidence to be transparent and verifiable, 5) the building should be developed to maximize the benefits according to the needs of the students and the community, there should be a plan to develop the building and space within the school and 6) the activities in the school should be publicized to parents and the community, the community should be involved in planning, organizing activities and should not affect the parents’ work and daily life.