HUMAN RELATION SKILLS OF SCHOOL ADMINISTRATORS UNDER NAKHON SI THAMMARAT PRIMARY EDUCATIONAL SERVICE AREA OFFICE 3

Abstract

The research article aimed to investigate school administrators’ human relation skills as perceived by teachers under Nakhon Si Thammarat Primary Educational Service Area Office 3, to compare the school administrators’ human relation skills in relevance to their gender, educational level, academic standing, work experience, their administrator’s gender and academic standing, and school size, and to examine problems with suggestions regarding human relation skills of school administrators under Nakhon Si Thammarat Primary Educational Service Area Office 3. This research was quantitative research. The sample consisted of 316 teachers under Nakhon Si Thammarat Primary Educational Service Area Office 3, obtained by using proportional stratified random sampling based on school size. The data gathering instrument was a five-point rating scale questionnaire with the IOC ranged between .80 -1.00 and the over all coefficient alpha of .877. The results revealed that 1) the overall human relation skills of school administrators as perceived by teachers were found at very good levels, in descending 3 orders as follows: communication, trust, and conflict management. 2) Teachers with different genders had significant differences in their overall perceptions at level of .05, but there were no significant differences in the overall perceptions of those with different educational levels, academic standings, genders and academic standings of their administrators, and school sizes. 3) Problems and suggestions indicated that some administrators lacked direct communication, unwillingness to accept their own mistakes. Administrators should create motivation in the workplace, develop the ability to manage conflicts in the school and treat all teachers in the school equally.