INTERACTION AND COMMUNICATION SKILLS ON ACCOUNTING PERFORMANCE OF ACCOUNTANTS IN BANGKOK

Abstract

The research article of this study was interaction and communication skills on accounting performance of accountants in Bangkok. This study is a quantitative research. The sample were 397 accountants in Bangkok. Descriptive statistics were used to describe the characteristics of the data obtained from the questionnaire, namely percentage, mean, and standard deviation, and multiple regression were used to analysis for hypothesis testing. The findings were as follows: 1) Interaction and communication skills overall and each aspect of were at a high level.  2) The performance of accounting of accountants overall and each aspect was at a high level. 3) The results of hypothesis test for Interaction and communication skills on the performance of accounting of accountants in Bangkok were as follows: consultation to reach a conclusion, team work and accounting information system for communication have a positive influence on the performance of accounting, timeliness and punctuality, accuracy in thai financial reporting standards (TFRS), completeness and reliability. As for the building of interpersonal relationships and presenting skills have a positive influence on the performance of accounting, timeliness and punctuality, completeness and reliability. But the building of interpersonal relationships has a negative influence on the performance of accounting of timeliness and punctuality. Nevertheless, the building of interpersonal relationships and presenting skills has a negative influence on the performance of accounting in thai financial reporting standards (TFRS).