Exploring Green Factors and Green Practices: A Case Study of Thailand's Best Green Small Hotel

Authors

  • Narinsiree Chiangphan Graduate School of Tourism Management, National Institute of Development Administration, Thailand
  • Rugphong Vongsaroj Graduate School of Tourism Management, National Institute of Development Administration, Thailand

Keywords:

Green practices, Green factors, Green hotel, Small hotel

Abstract

This qualitative study aimed to investigate the components of Green Practices and Green Factors that contribute to the successful implementation of sustainable practices in small hotels in Thailand. The study utilized a framework derived from world-class green hotels and incorporated the Triple Bottom Line (TBL) concept. Through interviews with 12 small hotel owners and managers in the Thailand Active Beach Cluster, an outline for implementing Green Practices was developed. Content analysis allowed for a thorough and structured analysis of the interview data, enabling the identification of key insights and trends that informed the development of the Green Practices implementation plan. The findings revealed that small hotel Green Practices comprised four dimensions: optimizing the utilization of community resources (OCR), integrating environmental concepts to gain competitive advantage (ICA), Developing and disseminating environmental awareness to customers (DEC), and protecting the environment (PE). Additionally, through a comprehensive examination of literature and interviews, 20 Green Factors were identified as crucial elements contributing to the successful implementation of Green Practices in small hotels in Thailand: Strategic planning, Innovative and energy-efficient technologies, Perceived Green standard and green law, Competitors, Supplier, Government campaign, Effective marketing, Owner’s awareness, Partner, Environmental leadership, Green knowledge, Hotel guests’ awareness, Cost allocation for environment activities, Infrastructure and system investment, Trend, Government regulations, Employee adaptability, Rewards and incentive, Facilities and Resources, and Clear Organizational identity. These findings offer valuable insights into the effective and efficient implementation of Green Practices in the context of small hotels in Thailand. This study can serve as a valuable reference point for various types of hotels worldwide, facilitating the adoption of green practices that benefit not only the environment but also the long-term economic prospects and reputation of the hospitality sector as a whole.

References

Anthony, E. J., Boot-Handford, M. E., Abanades, J. C., Blunt, M. J., Brandani, S., Mac Dowell, N., ... & Fennell, P. S. (2014). Carbon capture and storage update. Energy & Environmental Science, 7(1), 130-189.

Ababneh, O. M. A. (2021). How do green HRM practices affectem ployees’ green behaviors? The role of employee engagement and personality attributes. Journal of Environmental Planning and Management, 64(7), 1204-1226.

Abdou, A. H., Hassan, T. H., & El Dief, M. M. (2020). A description of green hotel practices and their role in achieving sustainable development. Sustainability, 12(22), 9624.

Agyeiwaah, E. (2020). The contribution of small accommodation enterprises to sustainable solid waste management. Journal of Hospitality and Tourism Management, 44, 1-9.

Ahmad, S. (2015). Green human resource management: Policies and practices. Cogent business & management, 2(1), 1030817.

Alsharari, N. M., Alomari, A., & Alnesafi, A. (2020). Costs allocation practices and operations management in the hotels’ industry: evidence from UAE. International Journal of Innovation, Creativity, and Change, 14(5), 512-545.

Ali, Y., Mustafa, M., Al-Mashaqbah, S., Mashal, K., & Mohsen, M. (2008). Potential of energy savings in the hotel sector in Jordan. Energy Conversion and Management, 49(11), 3391-3397.

Arowoshegbe, A. O., Emmanuel, U., & Gina, A. (2016). Sustainability and triple bottom line: An overview of two interrelated concepts. Igbinedion University Journal of Accounting, 2(16), 88-126.

Chan, E. S. (2013). Gap analysis of green hotel marketing. International Journal of Contemporary Hospitality Management, 25(7), 1017.

Charmaz, K. (2006). Constructing grounded theory: A practical guide through qualitative analysis. sage. Chen, A., & Peng, N. (2012). Green hotel knowledge and tourists' staying behavior. Annals of Tourism Research, 39(4), 2211-2219.

Chung, K. C. (2020). Green marketing orientation: Achieving sustainable development in green hotel management. Journal of Hospitality Marketing & Management, 29(6), 722-738.

Creswell, J. W. (2014). A concise introduction to mixed methods research. NY:SAGE publications.

Dao, V., Langella, I., & Carbo, J. (2011). From green to sustainability: Information Technology and an

integrated sustainability framework. The Journal of Strategic Information Systems, 20(1), 63-79.

De Grosbois, D. (2012). Corporate social responsibility reporting by the global hotel industry: Commitment, initiatives and performance. International Journal of Hospitality Management, 31(3), 896-905.

Department of Environmental Quality Promotion. (2021). greendigitallibrary. Retrieved from greendigitallibrary: https://greendigitallibrary.deqp.go.th/news/detail/276

Ekanem, C. H., Ekanem, H. E., Eyenaka, F. D., & Isaiah, E. A. (2013). Zero waste: an innovation for less polluting emission processes, resource management practices and policies. Mediterranean Journal of Social Sciences, 4(8), 53.

Fernández-Robin, C., Celemín-Pedroche, M. S., Santander- Astorga, P., & Alonso-Almeida, M. D. M. (2019). Green practices in hospitality: A contingency approach. Sustainability, 11(13), 3737.

Filimonau, V., Dickinson, J., Robbins, D., & Huijbregts, M. A. (2011). Reviewing the carbon footprint analysis of hotels: Life Cycle Energy Analysis (LCEA) as a holistic method for carbon impact appraisal of tourist accommodation. Journal of Cleaner Production, 19(17-18), 1917-1930.

Florida, R., & Davison, D. (2001). Gaining from green management: environmental management systems inside and outside the factory. California management review, 43(3), 64-84.

Gabarda-Mallorquí, A., Fraguell, R. M., & Ribas, A. (2018). Exploring environmental awareness and behavior among guests at hotels that apply water-saving measures. Sustainability, 10(5), 1305.

Graafland, J., & Smid, H. (2016). Environmental impacts of SMEs and the effects of formal management tools: Evidence from EU's largest survey. Corporate Social Responsibility and Environmental Management, 23(5), 297-307.

Green Leaf Foundation. (2022) Green Leaf Hotel. Retrieved from http://www.greenleafthai.org/th /green_hotel/ (In Thai)

Green, K., Morton, B., & New, S. (1998). Green purchasing and supply policies: do they improve companies’ environmental performance?. Supply Chain Management: An International Journal, 3(2), 89-95.

Habash, G., Chapotchkine, D., Fisher, P., Rancourt, A., Habash, R., & Norris, W. (2014). Sustainable design of a nearly zero energy building facilitated by a smart microgrid. Journal of renewable energy, 2014.

Houghton, J. (2009). Global warming: the complete briefing. Cambridge: Cambridge university press.

Hsiao, Y. F., Tsai, P. J., Chen, H. S., Lin, S. X., Hung, C. C., Lee, C. H., ... & Chen, Y. C. (2018). Highly efficient coherent optical memory based on electromagnetically induced transparency. Physical review letters, 120(18), 183602.

Ivkov, M., Blešić, I., Janićević, S., Kovačić, S., Miljković, Ð., Lukić, T., & Sakulski, D. (2019). Natural disasters vs hotel industry resilience: An exploratory study among hotel managers from Europe. Open Geosciences, 11(1), 378-390.

Jayaweera, T. (2015). Impact of work environmental factors on job performance, mediating role of work motivation: A study of hotel sector in England. International journal of business and management, 10(3), 271.

Kamboj, S., Matharu, M., Lim, W. M., Ali, F., & Kumar, S. (2022). Consumer adoption of green hotels:

understanding the role of value, innovation, and involvement. Journal of Hospitality Marketing &

Management, 31(7), 819-849.

Kasim, A. (2007). Corporate environmentalism in the hotel sector: Evidence of drivers and barriers in Penang, Malaysia. Journal of Sustainable Tourism, 15(6), 680-699.

Kasim, A. (2009). Managerial attitudes towards environmental management among small and medium hotels in Kuala Lumpur. Journal of Sustainable Tourism, 17(6), 709-725.

Kasim, A., Gursoy, D., Okumus, F., & Wong, A. (2014). The importance of water management in hotels: a framework for sustainability through innovation. Journal of Sustainable Tourism, 22(7), 1090-1107.

Kasliwal, N., & Agarwal, S. (2019). Green marketing initiatives and sustainable issues in hotel industry. In Green Business: Concepts, Methodologies, Tools, and Applications (pp. 512-529). Pennsylvania: IGI Global.

Kim, S.-H., Lee, K., & Fairhurst, A. (2017). The review of “green” research in hospitality, 2000-2014: Current trends and future research directions. International Journal of Contemporary Hospitality Management, 29(1), 226.

Kim, W. G., McGinley, S., Choi, H.-M., & Agmapisarn, C. (2020). Hotels’ environmental leadership and

employees’ organizational citizenship behavior. International Journal of Hospitality Management, 87, 102375.

Loza, J. (2004). Business–community partnerships: The case for community organization capacity building. Journal of Business Ethics, 53, 297-311.

Mack, N., Woodsong, C., MacQueen, K. M., & Guest, G. (2005). Qualitative research methods. North Carolina: Family Health International.

Malcheva, M. (2019). Green boutique hotels-marketing and economic benefits. Известия на Съюза на учените-Варна. Серия Икономически науки, 8(3), 179-187.

Marchant, I., & Cloy, J. (2017). Weighing Up the Costs: Food Waste Monitoring And.

Matichon. (2018, January 27). Coral Reef Health Crisis: Plastic Pollution Endangers Sea Life, 140,000 Rai Degraded in Thai Waters, Cornell Study Finds. Retrieved J a n u a r y 2 7 , 2 0 1 8 from Matichon

Online: https://www. matichon.co.th/local/qualitylife/news_818631

Mensah, I. (2006). Environmental management practices among hotels in the greater Accra region. International journal of hospitality management, 25(3), 414-431.

Molina-Azorín, J. F., Claver-Corts, E., Pereira-Moliner, J., & Tarí, J. J. (2009). Environmental practices and firm performance: an empirical analysis in the Spanish hotel industry. Journal of cleaner production, 17(5), 516-524.

Morrison, A. (1998). Small firm statistics: a hotel sector focus. Service Industries Journal, 18(1), 132-142.

National Statistical Office. (2018). Number of hotel in Thailand. Retrieved January 27, 2018 from https://ittdashboard.nso.go.th/preview. php?id_project=9

Neuman, W. L. (2006). Workbook for Neumann Social research methods: qualitative and quantitative approaches. Allyn & Bacon: Allyn & Bacon.

Nitisoravut, R., Sangsnit, N., Dhiralaksh, J., & Nitivattananon, V. (2014). Low carbon hotels towards sustainable tourism in Koh Chang and Neighbouring Islands, Thailand. GMSARN International Journal, 125.

Office of Natural Resources and Environmental Policy and Planning.(2019) Annual report 2019 Office of Natural Resources and Environmental Policy and Planning. Retrieved from https://search-library.parliament.go.th/cgi-bin/koha/opac-imageviewer.pl?biblionumber=97655

Pikkemaat, B., & Zehrer, A. (2016). Innovation and service experiences in small tourism family firms. International Journal of Culture, Tourism and Hospitality Research, 10(4), 343-360.

Pollution Control Department. (2022). Report on the situation of municipal solid waste disposal sites in Thailand Retrieved from https://www.pcd.go.th/wp-content/uploads/2023/04/pcdnew-2023-04-11_03-13-24_292638.pdf

Shah, K. U. (2011). Strategic organizational drivers of corporate environmental responsibility in the Caribbean hotel industry. Policy Sciences, 44, 321-344.

Svensson, G., & Wagner, B. (2015). Implementing and managing economic, social and environmental efforts of business sustainability: Propositions for measurement and structural models. Management of Environmental Quality: An International Journal, 26(2), 195-213.

Tangon, S., Chontanawat, J., & Chiarakorn, S. (2018). Factors affecting electricity consumption of hotel buildings in Thailand. Asia-Pacific Journal of Science and Technology, 23(1).

Tarigan, Z. J. H., Andreani, F., & Basana, S. R. (2021). The effect of supply chain integration on hotel performance through green supply chain management. Management Science Letter, 11(8), 2175 -2184

Thamrongnawasawat, T. (2018). Ecologist rates Thai coral reef decay rate as alarming. Bangkok Post.

Retrieved from https://www.bangkokpost.com/thailand/general/1403638/ecologist-rates-thai-coralreef-decay-rate-as-alarming

Tingchi Liu, M., Anthony Wong, I., Shi, G., Chu, R., & L.Brock, J. (2014). The impact of corporate social

responsibility (CSR) performance and perceived brand quality on customer-based brand preference. Journal of Services marketing, 28(3), 181-194.

U.S. Energy Information Administration. (2018). Commercial Buildings. Energy Explained. Retrieved from https://www.eia.gov/energyexplained/use-of-energy/commercial-buildings.php

Vanderstoep, S. W., & Johnston, D. D. (2009). Methods for everyday life: Blending qualitative and quantitative approaches. San Francisco: Jossey-Bass. Young, KS (1996). Internet addiction: The emergence of a new clinical disorder. Cyber Psychology and Behavior, 1(3), 237-244.

Victor, D. G. (2011). Global warming gridlock: creating more effective strategies for protecting the planet. Cambridge University Press.

Downloads

Published

2024-03-07

How to Cite

Chiangphan, N., & Vongsaroj, R. . (2024). Exploring Green Factors and Green Practices: A Case Study of Thailand’s Best Green Small Hotel. Journal of Multidisciplinary in Social Sciences, 20(1). Retrieved from https://so03.tci-thaijo.org/index.php/sduhs/article/view/269787

Issue

Section

Original Articles