Happiness at Work of Employees Level Three to Five Stars in Phuket

Abstract

The objectives of this study were to: 1) study happiness at work of employees level 3 - 5 stars In Phuket, 2) Compare happiness levels according to personal factors and Influence factors that cause happiness at work and 3) Predict the factors that affect the happiness of employees at work that affect the happiness of employees of the 3 - 5 star hotels in Phuket. The subjects for this independent study consisted of 365 personnel of employees level 3 - 5 stars in Phuket. The data was collected from questionnaire and was analyzed by frequency, percentage, mean, independent – samples t-test, One-way ANOVA, Scheffé method and Linear Regression.

The results of the study found that: 1) The staff of 3 - 5 stars hotel in Phuket have the overall happiness of the employees is at a high level on quality of work life, relationship at workplace, job characteristics, organization’s shared value factors, and leadership, their opinion was at the “Average” level, 2) Comparing personal factors and happiness at work of employees were age, education level, marital status, position and work period by comparing with the happiness of employees working as the significance level at .05 3) Gender and income did not correlate significantly with happiness at work.