Main Article Content
The purposes of this research were to examine the relationship between personal factors and problems, and also to develop information services guidline of Queen Sirikit National Institute of Child Health. This research study is a quantitative research. Data was collected from all employees working at the queen Sirikit National Institute of Child Health with a total of 238 participants. The questionnaires were used to collect data. The statistics were used to analyze data collected by using the descriptive statistics consisting of frequency, percentage, mean, and standard deviation. The hypothesis were tested by using inferential statistics including t-test, F-test (One way ANOVA) and Least Significant Difference (LSD) at level 0.05. According to the opinions on the problems of information services of Queen Sirikit National Institute of Child Health, the research findings revealed that the overall was at a moderated level (x =3.07). Further, the finding pointed out that the overall of the development guideline of information service on Queen Sirikit National Institute of Child Health was at the moderated level (x = 3.12). For comparisons, personal factors between gender, age, monthly income, and duration of work differently, the research finding asserted that the opinions toward the information services system were not significantly different. However, the relationship between personal factor and information service system related to the level of education, work position, and organizational differentiation contended that opinions towards were different with statistical significance 0.05.