ปัจจัยเชิงเหตุและผลของพฤติกรรมการเป็นสมาชิกที่ดีขององค์การของครูเจเนอเรชั่นวายสังกัดสำนักงานเขตพื้นที่การศึกษามัธยมศึกษาเขต 9
Article Sidebar
เผยแพร่แล้ว:
ธ.ค. 27, 2019
คำสำคัญ:
พฤติกรรมการเป็นสมาชิกที่ดีขององค์การ เจเนอเรชั่นวาย สัญญาทางจิตวิทยา การรับรู้ความสามารถของตนเอง ความพึงพอใจในงาน
Main Article Content
บทคัดย่อ
การศึกษาครั้งนี้มีวัตถุประสงค์เพื่อตรวจสอบความตรงของแบบจำลองความสัมพันธ์เชิงสาเหตุและผลของพฤติกรรมการเป็นสมาชิกที่ดีขององค์การของครูเจเนอเรชั่นวายกับข้อมูลเชิงประจักษ์ กลุ่มตัวอย่าง คือ ครูผู้สอนระดับมัธยมศึกษาใน สังกัดสำนักงานเขตพื้นที่การศึกษามัธยมศึกษาเขต 9 จำนวน 487 คน โดยใช้วิธีการสุ่มกลุ่มตัวอย่างแบบหลายขั้นตอน เครื่องมือคือ แบบสอบถาม ใช้ในการเก็บรวบรวมข้อมูล 5 ตัวแปร ได้แก่ พฤติกรรมการเป็นสมาชิกที่ดีขององค์การของครูเจเนอเรชั่นวายสัญญาทางจิตวิทยา การรับรู้ความสามารถของตนเอง การทำงานเป็นทีม และความพึงพอใจในงาน โดยใช้การวิเคราะห์โมเดลสมการโครงสร้าง ผลการศึกษาพบว่า โมเดลความสัมพันธ์เชิงสาเหตุของพฤติกรรมการเป็นสมาชิกที่ดีขององค์การของครูเจเนอเรชั่นวายมีความสอดคล้องกลมกลืนกับข้อมูลเชิงประจักษ์ ทั้งนี้สัญญาทางจิตวิทยา และการรับรู้ความสามารถของตนเอง อธิบายความแปรปรวนในพฤติกรรมการเป็นสมาชิกที่ดีขององค์การของครูเจเนอเรชั่นวายได้ร้อยละ 74.5 และพบว่าพฤติกรรมการเป็นสมาชิกที่ดีขององค์การของครูเจเนอเรชั่นวาย สัญญาทางจิตวิทยา การรับรู้ความสามารถของตนเองและทีมสามารถร่วมกันอธิบายความแปรปรวนของความพึงพอใจในงานของครูได้ร้อยละ 80
Article Details
บท
บทความวิชาการ
References
- ชวนคิด มะเสนะ. (2559). การพัฒนาทรัพยากรบุคคลทางการศึกษาในทศวรรษหน้า. วารสารบริหารการศึกษาบัวบัณฑิต มหาวิทยาลัยราชภัฏอุบลราชธานี, 16(1), 9-16
- ชูศรี วงศ์รัตนะ. (2553). เทคนิคการใช้สถิติเพื่อการวิจัย (พิมพ์ครั้งที่ 12). กรุงเทพฯ: คณะศึกษาศาสตร์ มหาวิทยาลัยศรีนครินทรวิโรฒ.
- ภูเบศร์ สมุทรจักรและนิพนธ์ ดาราวุฒิมาประกรณ์. (2557). ไลฟสไตล์ แผนการดำเนินชีวิต กับแนวคิดการมีบุตรของคนเจเนอเรชันวาย. สืบค้นเมื่อ กันยายน 2558, จาก www.ipsr.mahidol.ac.th/ipsr/.../ConferenceX/Article12Lifestyle_ htm Generation_Y.
- สมโภชน์ เอี่ยมสุภาษิต. (2556). ทฤษฎีและเทคนิคการปรับพฤติกรรม (พิมพ์ครั้งที่ 8). กรุงเทพฯ: สำนักพิมพ์แห่งจุฬาลงกรณ์มหาวิทยาลัย
- สำนักงานปลัดกระทรวงศึกษาธิการ. (2555). แผนปฏิบัติราชการ 4 ปี (พ.ศ. 2556-2559)
- สำนักพัฒนาระบบบริหารบุคคลและนิติการ. (2558). ข้อมูลอัตราบุคลากรจำแนกตามเขตพื้นที่การศึกษา. กรุงเทพฯ: กระทรวงศึกษาธิการ.
- Abdullah, N.A., and Akhar, M.M.S. (2016). Job Satisfaction through Organizational Citizenship Behavior: A case of university teachers in Pakistan. Alberta Journal of Educational Research, 62(2), pp.134-149.
- Addimando, L. (2013). I comportamenti controproducenti dei genitori a scuola: Un’analisi sulla soddisfazione e l’autonomia lavorativa degli insegnanti [Parents counterproductive behaviors: Analyzing teachers' job satisfaction and teachers'autonomy]. Psicologia della Salute, 2, pp. 33-51. doi:10.3280/PDS2013-002004
- Adewale, S.A., Ghavifekr, S., and Daud, M.B.K.A. (2018). Predictors of Organizational Citizenship Behavior in Higher Education Institutions: Implication for Effective Leadership. Retrieved January 5, 2019 From https://ejournal.um.edu.my/index.php/PEMIMPIN/article/.../7767/
- Arefi, M., Shohodi, M., and Zandi KH. (2012). The Correlation between Organizational Citizenship Behavior and Teamwork in Employees of Kurdistan University. Retrieved March 5, 2014 From https://www.sid.ir/en/journal/ViewPaper.aspx?id=280879
- Argyris, C. (1960). Understanding Organizational Behaviour. Retrieved February 24, 2015 From https://babel.hathitrust.org/cgi/pt?id=mdp.39015001648545;view=1up;seq=7
- Aslam, R. (2012). Investigating The Relationship of OCB with Job Satisfaction, Organizational Commitment and Turnover Intensions (A case study on teaching staff of University of the Punjab). International Journal of Economics and Management Sciences, 1(9), pp. 90-100.
- Aslam, I., Safdar, T., and Shafiq, M. (2018). Does Self Efficacy Moderate the Relationship between Knowledge Sharing and Organizational Citizenship Behavior? (A Quantitative Research in Civil Secretariat Quetta). Retrieved March 19, 2017 From www.european-science.com/eojnss_proc/article/view/5541
- Bandura, A. (1995). Exercise of Personal and Collective Efficacy in Changing Societies. Journal of Self-Efficacy in changing societies, 1, pp. 1-45.
- __________. (1997). Self-Efficacy: The Exercise of Control. New York : W.H. Freeman and Company.
- Biswas, S. (2015). Behavioral and Attitudinal Outcomes of Psychological Contract Violation. Retrieved April 29, 2016 From www.emeraldinsight.com/0262-1711.htm
- Caldwell, C., and Peters, R. (2018). New employee Onboarding – Psychological Contracts and Ethical Perspectives. Retrieved January 19, 2018 From www.emeraldinsight.com/0262-1711.htm.
- Cano-García, F. J., Padilla-Muñoz, E. M., & Carrasco-Ortiz, M. Á. (2005). Personality and contextual variables in teacher burnout. Personality and Individual Differences, 38, pp. 929-940. doi:10.1016/j.paid.2004.06.018 Behavior and Extra Role Behavior from the Perspective of teachers, Principals and Parents. Teaching and Teacher Education, 26, pp.914-923.
- Chang, M.-L. (2009). An appraisal perspective of teacher burnout: Examining the emotional work of teachers. Educational Psychology Review, 21, pp. 193-218. doi:10.1007/s10648-009-9106-y
- Coyle-Shapiro, J.A.M. and Kessler, I. (2003). The Employment Relationship in the UK Public Sector: A Psychological Contract Perspective. Retrieved March 9, 2015 From https://eprints.lse.ac.uk/832/1/JPART_2003.pdf
- Dinham, S. & Scott, C. (2000), Moving into the Third, Outer Domain of Teacher Satisfaction, Journal of Educationat Administration 38(4), pp. 379-396.
- DiPaola, M. F., and Hoy, K. W. (2005a). School Characteristics that Foster Organizational Citizenship Behavior. Retrieved February 15, 2016 From https://www.researchgate.net/publication/234650814_
School_Characteristics_that_Foster_Organizational_Citizenship_Behavior/download.
- DiPaola, M. F., and Hoy, K. W. (2005b). Organizational Citizenship of Faculty and Achievement of High School Students. Retrieved February 15, 2016 From https://www.jstor.org/stable/40364262
- DiPaola, M. F., Tarter, C. J., and Hoy, K. W. (2007). Measuring Organizational Citizenship of Schools. In M. F. DiPaola & W. K. Hoy (Eds.), Essential Ideas for the Reform of American Schools, pp. 227-250. Charlotte, NC: Information Age Publishing.
- DiPaola, M. F., and Tschannen-Moran, M. (2001, September). Organizational Citizenship Behavior in Schools and Its
Relationship to School Climate. Journal of School Leadership, 11(5), pp. 424-447.
- Droogenbroeck, F. V., Spruyt, B., and Vanroelen, C. (2014). Burnout among Senior Teachers: Investigating the Role of Workload and Interpersonal Relationships at Work. Retrieved October 1, 2015 From https://dx.doi.org/10.1016/j.tate.2014.07.005
- Duygulu, E., and Ciraklar, N. (2008). Team Effectiveness and Leadership Roles. Retrieved June 15, 2014 From https://mpra.ub.uni-muenchen.de/7245/1/MPRA_paper_7245.pdf
- Farooqui, M. R. (2012). Measuring Organizational Citizenship Behavior as A Consequence of Organizational Climate. Asian Journal of Business Management, 4(3), pp. 294-302.
- Foote, D. A., and Tang, T. (2008). Job Satisfaction and Organizational Citizenship Behavior (OCB): Does Team Commitment Make a Difference in Self-Directed Teams?. Retrieved June 15, 2014 From www.emeraldinsight.com/0025-1747.htm
- Gavish, B., and Friedman, I. A. (2010). Novice Teacher’s Experience of Teaching: A Dynamic Aspect of Burnout. Social Psychology of Education, 13, pp. 141-167. doi:10.1007/s11218-009-9108-0
- Garrett, R. M. (1999). Teacher Job Satisfaction in Developing Countries. Retrieved June 15, 2014 From - https://www.eric.ed.gov/ERICDocs/data/ericdocs2sql/content_storage_01/0000019b/80/19/7c/84.pdf.
- George, C. (2009). Psychological Contract. Glasgow: Bell and Bain Ltd.,
- George, J.M., and Jones, G.R. (2005). Understanding and Managing Organizational Behavior (4th ed). New Jersey: Prentice Hall
- Hair, J. F. Jr., Black, W. C., Babin, B. J.,and Anderson, R. E. (2010). Multivariate Data Analysis: A Global Perspective (7th ed.). Upper Saddle River, NJ: Pearson Education.
- Hemakumara, M.G.G., Khatibi, A.A., and Johar, M.G.M. (2018). Job Satisfaction and Organizational Citizenship Behavior among the Administrative Staff of State Universities in Sri Lanka. Retrieved February 15, 2019 From https://www.researchgate.net/publication/329737436
_Job_Satisfaction_and_Organizational_Citizenship_Behavior_among_the_Administrative_Staff_of_State_Universities_in_Sri_Lanka
- Johnson, R. E., Selenta, C., & Lord, R. G. (2006). When Organizational Justice and The Self-Concept Meet: Consequences for The Organization and Its Members. Organizational Behavior and Human Decision Processes, 99(2), pp.175–201.
- Kristen, B. and Preez, Nurcan (2010): Team Effectiveness and Leadership Roles. Retrieved June 15, 2014 From https://mpra.ub.uni-muenchen.de/7245/
- Kusumaninggati, Mukhtar, M., and Sujanto, B. (2016). The Influence of Self Efficacy, Job Satisfaction and Organizational Commitment Toward Organizational Citizenship Behavior (OCB) of Teachers Of Private Vocational Schools in South Jakarta. Retrieved April 9, 2017 From
https://ijsrm.in/index.php/ijsrm/article/download/1527/1430/
- Lee, K., & Allen, N. J. (2002). Organizational Citizenship Behavior and Workplace Deviance: The Role of Affect and Cognitions. Journal of Applied Psychology, 87(1), pp. 131–142.
- Lub, X.D., Blomme, R.J., and Bal, P.M. (2011). Psychological Contract and Organizational Citizenship Behavior: A New Deal for New Generations?. Retrieved June 15, 2014 From https://doi.org/10.1108/S1745-3542(2011)0000007010
Mahrughy, H., and Yadegar, R. (2016). Examine the Relationship between Self-Efficacy Perception and Organizational Citizenship Behavior of Managers and Assistants. Retrieved April 9, 2017 From https://pdfs.semanticscholar.org/b803/4e7229fdc7d99 2363d6e03045d66f6bf2d81.pdf
- Menon, M.E., Papanastasiou, E., and Zembylas, M. (2008). Examining the Relationship of Job Satisfaction to Teacher and Organisational Variables: Evidence from Cyprus. Retrieved June 15, 2014 From www.sciepub.com/reference/134062
- Frese, M., and Fay, D. (2001). Personal Initiative: An Active Performance Concept for Work in the 21st Century. In - B.M. Staw, and R.M. Sutton (Eds.), Research in Organizational Behavior(pp.133-187). Amsterdam: Elsevier Science.
- Frese, M., Fay, D., Hilburger, T., Leng, K., and Tag, A. (1997). The Concept of Personal Initiative: Operationalization, Reliability and Validity in Two German Samples. Journal of Occupational and Organizational Psychology, 70, pp.139-161.
- Ganesh, M. P., and Gupta, M. (2006). Study of Virtualness, task Interdependence, Extra-Role Performance and Team Climate in Indian Software Development Teams. InThe20th Australian New Zealand Academy of Management (pp.1-19). Rockhampton: Central Queensland University.
- Ganesh, M. P., and Gupta, M. (2010). Impact of Virtualness and Task Interdependence on Extra Role Performance in Software Development Teams. Team Performance Management, 16(3/4), pp.169-186.
- Hair, J. F. Jr., Black, W. C., Babin, B. J.,and Anderson, R. E. (2010). Multivariate data analysis: A global perspective (7th ed.). Upper Saddle River, NJ: Pearson Education.
- Hemakumara, M.G.G., Khatibi, A.A., and Johar, M.G.M. (2018). Job Satisfaction and Organizational Citizenship Behavior among the Administrative Staff of State Universities in Sri Lanka.
Retrieved February 15, 2019 From https://www.researchgate.net/publication/329737436
_Job_Satisfaction_and_Organizational_Citizenship_Behavior_among_the_Administrative_Staff_of_State_Universities_in_Sri_Lanka
- Johnson, R. E., Selenta, C., & Lord, R. G. (2006). When Organizational Justice and The Self-Concept Meet: Consequences for The Organization and Its Members. Organizational Behavior and Human Decision Processes, 99(2), pp.175–201
- Kristen, B. and Preez, Nurcan (2010): Team Effectiveness and Leadership Roles. Retrieved June 15, 2014 From https://mpra.ub.uni-muenchen.de/7245/
- Kusumaninggati, Mukhtar, M., and Sujanto, B. (2016). The Influence of Self Efficacy, Job Satisfaction and Organizational Commitment Toward Organizational Citizenship Behavior (OCB) of Teachers Of Private Vocational Schools in South Jakarta. Retrieved April 9, 2017 From
https://ijsrm.in/index.php/ijsrm/article/download/1527/1430/
- Lee, K., & Allen, N. J. (2002). Organizational Citizenship Behavior and Workplace Deviance: The Role of Affect and Cognitions. Journal of Applied Psychology, 87(1), pp. 131–142.
- Lub, X.D., Blomme, R.J., and Bal, P.M. (2011). Psychological Contract and Organizational Citizenship Behavior: A New Deal for New Generations?. Retrieved June 15, 2014 From https://doi.org/10.1108/S1745-3542(2011)0000007010
- Mahrughy, H., and Yadegar, R. (2016). Examine the Relationship between Self-Efficacy Perception and Organizational Citizenship Behavior of Managers and Assistants. Retrieved April 9, 2017 From https://pdfs.semanticscholar.org/b803/4e7229fdc7d99 2363d6e03045d66f6bf2d81.pdf
- Menon, M.E., Papanastasiou, E., and Zembylas, M. (2008). Examining the Relationship of Job Satisfaction to Teacher and Organisational Variables: Evidence from Cyprus. Retrieved June 15, 2014 From www.sciepub.com/reference/134062
- Middlemiss, S. (2011). The Psychological Contract and Implied Contractual Terms Synchronous or Asynchronous Models?. International Journal of Law and Management, 58(1), pp. 32-50.
- Mohammed, K.A., and Al-Hawary S.I.S., (2017). Impact of Team Work Traits on Organizational Citizenship Behavior from the Viewpoint of the Employees in the Education Directorates in North Region of Jordan. Retrieved August 29, 2017 From https://www.journalofbusiness.org/index.php/GJMBR/article/view/2193
- Omar, Z., Zainal, A., Omar, F., and Khairudin, R. (2009). The Influence of Leadership Behavior on Organizational Citizenship Behavior in Self-Managed Work Teams in Malaysia. Retrieved August 15, 2015 From https://sajhrm.co.za/index.php/sajhrm/article/view/209
- Organ, D. W. (1990). The Motivational Basis of Organizational Citizenship Behavior. Retrieved August 20, 2015 From https://www.academia.edu/998116/The_motivational_ basis_of_organizational_citizenship_behavior
- Organ, D. W., and Ryan, K. (1995). A Meta-Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior. Personnel Psychology, 48(4), pp.775-802.
- Organ, D. W., Podsakoff, P. M., and MacKenzie, S. B. (2006). Organizational citizenship behavior: It Nature, Antecedents, and Consequences. Thousand Oaks: Sage Publications, Inc.
- Oplatka, I. (2006). Going Beyond Role Expectations: Toward an Understanding of the Determinants and Components of Teacher Organizational Citizenship Behavior. Educational Administration Quarterly, 42(3), pp. 385-423.
- Pancasasti, R. (2018). Managing Organizational Citizenship Behavior Human Resources of Education in Basic School in the Serang City. Retrieved January 29, 2019 From
https://journal.unj.ac.id/unj/index.php/ijhcm/article/view/7604/5440
- Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., and Bachrach, D. G. (2000). Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research. Retrieved August 20, 2015 From https://journals.sagepub.com/doi/10.1177/014920630002600307
- Pepe, A., & Addimando, L. (2014). Teacher-Parent Relationships: Influence of Gender and Education on Organizational Parents’ Counterproductive Behaviors. European Journal of Psychology of Education, 29(3), pp. 503-519. doi:10.1007/s10212-014-0210-0
- Pepe, A., Addimando, L., and Veronese, G. (2017). Measuring Teacher Job Satisfaction: Assessing Invariance in the Teacher Job Satisfaction Scale (TJSS) Across Six Countries. Europe’s Journal of Psychology, 13(3), pp.396-416. doi: 10.5964/ejop.v13i3.1389
- Ranjbar, M., Zamani, H., and Amiri, N. (2014). The Study on Relationship between Organizational Citizenship Behavior and Organizational Productivity. Retrieved February 22, 2015 From
https://dx.doi.org/10.15242/ICEHM.ED0314031
- Rousseau, D. M. and McLean Parks, J. M. (1993). The Contracts of Individuals and Organizations. Retrieved February 22, 2015 From https://web.mit.edu/curhan/www/docs/Articles/15341_Readings/Justice/TheContractsOfIndividualsAndOrganizations_RosseauParks.pdf
- Rousseau, D. M. (2000). Psychological Contract Inventory Technical Report. Retrieved July 24, 2015 From https://www.researchgate.net/publication/228910231_Psychological_Contract_Inventory_Technical_Report/download
- Rousseau, D. M. (2001). Schema, Promise and Mutuality: The Building Blocks of the Psychological Contract. Retrieved February 24, 2015 From https://onlinelibrary.wiley.com/doi/pdf/10.1348/096317901167505#accessDenialLayout
- Rousseau, D. M., and René. (2009). Psychological Contract in Employment. Retrieved February 24, 2015 From https://www.researchgate.net/publication/254795562_Psychological_contracts_in_employment_
- Salm, L.J., Hoegl, M., and Muethel, M. (2017). How Attitudes affect Teamwork and Citizenship Behavior (differently) in the East and in the West. Retrieved February 14, 2018 From https://journals.aom.org/doi/abs/10.5465/ambpp.2015.11231abstract
- Saraih, U. N., Ali, H., and Khalid, S. A. (2015). The Development of Teachers’ Career in Relationship to OCB and Justice: A Study in Malaysia. Retrieved February 4, 2016 From https://dx.doi.org/10.5539/ass.v11n24p62
- Sarantinos, V. (2007). Psychological Contract and Small Firms: A Literature Review. Retrieved February 24, 2015 From https://www.academia.edu/9739405/Psychological_contract_
- Shahidi, N., Shamsnia, A.S., and Baezat, S. (2015). Studying the Relationship between Self-Efficacy and Organizational Citizenship Behavior (Case study: Islamic Azad University – Zone 1). Retrieved May 4, 2016 From
https://www.irjabs.com/files_site/paperlist/r_2711_150731164323.pdf
- Spector, P.E. (1997). Job Satisfaction: Application Assessment Cause and Consequence. London: SAGE.
- Stoverink, A.C., Chiaburu, D.S., Li, N., and Zheng, X. (2017). Supporting Team Citizenship: The Influence of Team Social Resources on Team -Level Affiliation-Oriented and Challenge-Oriented Behavior. Human Resources Management Journal, 28, pp.201-215. doi: 10.1111/1748-8583.12173
- Mcshane, S. L., and Von Gilnow M. A. (2010). Organizational Behavior (5th ed). New York: McGraw-Hill Irwin.
Syamsuddin, La Ringgasa, and Bandarwan. (2017). The Effect of Self-Efficacy on Organizational Citizenship Behavior (OCB) Employees of Institute Agama Islam Negeri Kendari. Retrieved May 4, 2018 From https://ejournal.iainkendari.ac.id/langkawi/article/view/543/529
- Thompson, L.L. (2015). Making the Team: A Guides for Managers (6th ed.) Boston: Pearson Education
- Tremblay, M. and Gibson, M. (2015). The Role of Humor in the Relationship Between Transactional Leadership Behavior, Perceived Supervisor Support, and Citizenship Behavior. Retrieved March 9, 2018 From
https://doi.org/10.1177/1548051815613018
- Tsai, T.T., and Lin, J.A. (2014). Do Psychological Contract and Organizational Citizenship Behavior affect Organizational Performance in Non-profit Organizations?. Retrieved March 24, 2015 From https://doi.org/10.1108/CMS-05-2013-0090
- Turnley, W.H., Bolino, M.C., Lester, S.W., and Blood good, J.M. (2003). The Impact of Psychological Contract Fulfillment on the Performance of In-Role and Organizational Citizenship Behaviors. Retrieved March 24, 2015 From https://www.sciencedirect.com/science/article/pii/S0149206302002143
- Williams, L. J., and Anderson, S. E. (1991). Job Satisfaction and Organizational commitment as Predictors of Organizational Citizenship and In-Role Behaviors. Journal of Management, 17(3), pp. 601–617.
- Woodcock, M. and Francis, D. (1994). Team Building Strategy. Hampshire: Gower Publishing
- ชูศรี วงศ์รัตนะ. (2553). เทคนิคการใช้สถิติเพื่อการวิจัย (พิมพ์ครั้งที่ 12). กรุงเทพฯ: คณะศึกษาศาสตร์ มหาวิทยาลัยศรีนครินทรวิโรฒ.
- ภูเบศร์ สมุทรจักรและนิพนธ์ ดาราวุฒิมาประกรณ์. (2557). ไลฟสไตล์ แผนการดำเนินชีวิต กับแนวคิดการมีบุตรของคนเจเนอเรชันวาย. สืบค้นเมื่อ กันยายน 2558, จาก www.ipsr.mahidol.ac.th/ipsr/.../ConferenceX/Article12Lifestyle_ htm Generation_Y.
- สมโภชน์ เอี่ยมสุภาษิต. (2556). ทฤษฎีและเทคนิคการปรับพฤติกรรม (พิมพ์ครั้งที่ 8). กรุงเทพฯ: สำนักพิมพ์แห่งจุฬาลงกรณ์มหาวิทยาลัย
- สำนักงานปลัดกระทรวงศึกษาธิการ. (2555). แผนปฏิบัติราชการ 4 ปี (พ.ศ. 2556-2559)
- สำนักพัฒนาระบบบริหารบุคคลและนิติการ. (2558). ข้อมูลอัตราบุคลากรจำแนกตามเขตพื้นที่การศึกษา. กรุงเทพฯ: กระทรวงศึกษาธิการ.
- Abdullah, N.A., and Akhar, M.M.S. (2016). Job Satisfaction through Organizational Citizenship Behavior: A case of university teachers in Pakistan. Alberta Journal of Educational Research, 62(2), pp.134-149.
- Addimando, L. (2013). I comportamenti controproducenti dei genitori a scuola: Un’analisi sulla soddisfazione e l’autonomia lavorativa degli insegnanti [Parents counterproductive behaviors: Analyzing teachers' job satisfaction and teachers'autonomy]. Psicologia della Salute, 2, pp. 33-51. doi:10.3280/PDS2013-002004
- Adewale, S.A., Ghavifekr, S., and Daud, M.B.K.A. (2018). Predictors of Organizational Citizenship Behavior in Higher Education Institutions: Implication for Effective Leadership. Retrieved January 5, 2019 From https://ejournal.um.edu.my/index.php/PEMIMPIN/article/.../7767/
- Arefi, M., Shohodi, M., and Zandi KH. (2012). The Correlation between Organizational Citizenship Behavior and Teamwork in Employees of Kurdistan University. Retrieved March 5, 2014 From https://www.sid.ir/en/journal/ViewPaper.aspx?id=280879
- Argyris, C. (1960). Understanding Organizational Behaviour. Retrieved February 24, 2015 From https://babel.hathitrust.org/cgi/pt?id=mdp.39015001648545;view=1up;seq=7
- Aslam, R. (2012). Investigating The Relationship of OCB with Job Satisfaction, Organizational Commitment and Turnover Intensions (A case study on teaching staff of University of the Punjab). International Journal of Economics and Management Sciences, 1(9), pp. 90-100.
- Aslam, I., Safdar, T., and Shafiq, M. (2018). Does Self Efficacy Moderate the Relationship between Knowledge Sharing and Organizational Citizenship Behavior? (A Quantitative Research in Civil Secretariat Quetta). Retrieved March 19, 2017 From www.european-science.com/eojnss_proc/article/view/5541
- Bandura, A. (1995). Exercise of Personal and Collective Efficacy in Changing Societies. Journal of Self-Efficacy in changing societies, 1, pp. 1-45.
- __________. (1997). Self-Efficacy: The Exercise of Control. New York : W.H. Freeman and Company.
- Biswas, S. (2015). Behavioral and Attitudinal Outcomes of Psychological Contract Violation. Retrieved April 29, 2016 From www.emeraldinsight.com/0262-1711.htm
- Caldwell, C., and Peters, R. (2018). New employee Onboarding – Psychological Contracts and Ethical Perspectives. Retrieved January 19, 2018 From www.emeraldinsight.com/0262-1711.htm.
- Cano-García, F. J., Padilla-Muñoz, E. M., & Carrasco-Ortiz, M. Á. (2005). Personality and contextual variables in teacher burnout. Personality and Individual Differences, 38, pp. 929-940. doi:10.1016/j.paid.2004.06.018 Behavior and Extra Role Behavior from the Perspective of teachers, Principals and Parents. Teaching and Teacher Education, 26, pp.914-923.
- Chang, M.-L. (2009). An appraisal perspective of teacher burnout: Examining the emotional work of teachers. Educational Psychology Review, 21, pp. 193-218. doi:10.1007/s10648-009-9106-y
- Coyle-Shapiro, J.A.M. and Kessler, I. (2003). The Employment Relationship in the UK Public Sector: A Psychological Contract Perspective. Retrieved March 9, 2015 From https://eprints.lse.ac.uk/832/1/JPART_2003.pdf
- Dinham, S. & Scott, C. (2000), Moving into the Third, Outer Domain of Teacher Satisfaction, Journal of Educationat Administration 38(4), pp. 379-396.
- DiPaola, M. F., and Hoy, K. W. (2005a). School Characteristics that Foster Organizational Citizenship Behavior. Retrieved February 15, 2016 From https://www.researchgate.net/publication/234650814_
School_Characteristics_that_Foster_Organizational_Citizenship_Behavior/download.
- DiPaola, M. F., and Hoy, K. W. (2005b). Organizational Citizenship of Faculty and Achievement of High School Students. Retrieved February 15, 2016 From https://www.jstor.org/stable/40364262
- DiPaola, M. F., Tarter, C. J., and Hoy, K. W. (2007). Measuring Organizational Citizenship of Schools. In M. F. DiPaola & W. K. Hoy (Eds.), Essential Ideas for the Reform of American Schools, pp. 227-250. Charlotte, NC: Information Age Publishing.
- DiPaola, M. F., and Tschannen-Moran, M. (2001, September). Organizational Citizenship Behavior in Schools and Its
Relationship to School Climate. Journal of School Leadership, 11(5), pp. 424-447.
- Droogenbroeck, F. V., Spruyt, B., and Vanroelen, C. (2014). Burnout among Senior Teachers: Investigating the Role of Workload and Interpersonal Relationships at Work. Retrieved October 1, 2015 From https://dx.doi.org/10.1016/j.tate.2014.07.005
- Duygulu, E., and Ciraklar, N. (2008). Team Effectiveness and Leadership Roles. Retrieved June 15, 2014 From https://mpra.ub.uni-muenchen.de/7245/1/MPRA_paper_7245.pdf
- Farooqui, M. R. (2012). Measuring Organizational Citizenship Behavior as A Consequence of Organizational Climate. Asian Journal of Business Management, 4(3), pp. 294-302.
- Foote, D. A., and Tang, T. (2008). Job Satisfaction and Organizational Citizenship Behavior (OCB): Does Team Commitment Make a Difference in Self-Directed Teams?. Retrieved June 15, 2014 From www.emeraldinsight.com/0025-1747.htm
- Gavish, B., and Friedman, I. A. (2010). Novice Teacher’s Experience of Teaching: A Dynamic Aspect of Burnout. Social Psychology of Education, 13, pp. 141-167. doi:10.1007/s11218-009-9108-0
- Garrett, R. M. (1999). Teacher Job Satisfaction in Developing Countries. Retrieved June 15, 2014 From - https://www.eric.ed.gov/ERICDocs/data/ericdocs2sql/content_storage_01/0000019b/80/19/7c/84.pdf.
- George, C. (2009). Psychological Contract. Glasgow: Bell and Bain Ltd.,
- George, J.M., and Jones, G.R. (2005). Understanding and Managing Organizational Behavior (4th ed). New Jersey: Prentice Hall
- Hair, J. F. Jr., Black, W. C., Babin, B. J.,and Anderson, R. E. (2010). Multivariate Data Analysis: A Global Perspective (7th ed.). Upper Saddle River, NJ: Pearson Education.
- Hemakumara, M.G.G., Khatibi, A.A., and Johar, M.G.M. (2018). Job Satisfaction and Organizational Citizenship Behavior among the Administrative Staff of State Universities in Sri Lanka. Retrieved February 15, 2019 From https://www.researchgate.net/publication/329737436
_Job_Satisfaction_and_Organizational_Citizenship_Behavior_among_the_Administrative_Staff_of_State_Universities_in_Sri_Lanka
- Johnson, R. E., Selenta, C., & Lord, R. G. (2006). When Organizational Justice and The Self-Concept Meet: Consequences for The Organization and Its Members. Organizational Behavior and Human Decision Processes, 99(2), pp.175–201.
- Kristen, B. and Preez, Nurcan (2010): Team Effectiveness and Leadership Roles. Retrieved June 15, 2014 From https://mpra.ub.uni-muenchen.de/7245/
- Kusumaninggati, Mukhtar, M., and Sujanto, B. (2016). The Influence of Self Efficacy, Job Satisfaction and Organizational Commitment Toward Organizational Citizenship Behavior (OCB) of Teachers Of Private Vocational Schools in South Jakarta. Retrieved April 9, 2017 From
https://ijsrm.in/index.php/ijsrm/article/download/1527/1430/
- Lee, K., & Allen, N. J. (2002). Organizational Citizenship Behavior and Workplace Deviance: The Role of Affect and Cognitions. Journal of Applied Psychology, 87(1), pp. 131–142.
- Lub, X.D., Blomme, R.J., and Bal, P.M. (2011). Psychological Contract and Organizational Citizenship Behavior: A New Deal for New Generations?. Retrieved June 15, 2014 From https://doi.org/10.1108/S1745-3542(2011)0000007010
Mahrughy, H., and Yadegar, R. (2016). Examine the Relationship between Self-Efficacy Perception and Organizational Citizenship Behavior of Managers and Assistants. Retrieved April 9, 2017 From https://pdfs.semanticscholar.org/b803/4e7229fdc7d99 2363d6e03045d66f6bf2d81.pdf
- Menon, M.E., Papanastasiou, E., and Zembylas, M. (2008). Examining the Relationship of Job Satisfaction to Teacher and Organisational Variables: Evidence from Cyprus. Retrieved June 15, 2014 From www.sciepub.com/reference/134062
- Frese, M., and Fay, D. (2001). Personal Initiative: An Active Performance Concept for Work in the 21st Century. In - B.M. Staw, and R.M. Sutton (Eds.), Research in Organizational Behavior(pp.133-187). Amsterdam: Elsevier Science.
- Frese, M., Fay, D., Hilburger, T., Leng, K., and Tag, A. (1997). The Concept of Personal Initiative: Operationalization, Reliability and Validity in Two German Samples. Journal of Occupational and Organizational Psychology, 70, pp.139-161.
- Ganesh, M. P., and Gupta, M. (2006). Study of Virtualness, task Interdependence, Extra-Role Performance and Team Climate in Indian Software Development Teams. InThe20th Australian New Zealand Academy of Management (pp.1-19). Rockhampton: Central Queensland University.
- Ganesh, M. P., and Gupta, M. (2010). Impact of Virtualness and Task Interdependence on Extra Role Performance in Software Development Teams. Team Performance Management, 16(3/4), pp.169-186.
- Hair, J. F. Jr., Black, W. C., Babin, B. J.,and Anderson, R. E. (2010). Multivariate data analysis: A global perspective (7th ed.). Upper Saddle River, NJ: Pearson Education.
- Hemakumara, M.G.G., Khatibi, A.A., and Johar, M.G.M. (2018). Job Satisfaction and Organizational Citizenship Behavior among the Administrative Staff of State Universities in Sri Lanka.
Retrieved February 15, 2019 From https://www.researchgate.net/publication/329737436
_Job_Satisfaction_and_Organizational_Citizenship_Behavior_among_the_Administrative_Staff_of_State_Universities_in_Sri_Lanka
- Johnson, R. E., Selenta, C., & Lord, R. G. (2006). When Organizational Justice and The Self-Concept Meet: Consequences for The Organization and Its Members. Organizational Behavior and Human Decision Processes, 99(2), pp.175–201
- Kristen, B. and Preez, Nurcan (2010): Team Effectiveness and Leadership Roles. Retrieved June 15, 2014 From https://mpra.ub.uni-muenchen.de/7245/
- Kusumaninggati, Mukhtar, M., and Sujanto, B. (2016). The Influence of Self Efficacy, Job Satisfaction and Organizational Commitment Toward Organizational Citizenship Behavior (OCB) of Teachers Of Private Vocational Schools in South Jakarta. Retrieved April 9, 2017 From
https://ijsrm.in/index.php/ijsrm/article/download/1527/1430/
- Lee, K., & Allen, N. J. (2002). Organizational Citizenship Behavior and Workplace Deviance: The Role of Affect and Cognitions. Journal of Applied Psychology, 87(1), pp. 131–142.
- Lub, X.D., Blomme, R.J., and Bal, P.M. (2011). Psychological Contract and Organizational Citizenship Behavior: A New Deal for New Generations?. Retrieved June 15, 2014 From https://doi.org/10.1108/S1745-3542(2011)0000007010
- Mahrughy, H., and Yadegar, R. (2016). Examine the Relationship between Self-Efficacy Perception and Organizational Citizenship Behavior of Managers and Assistants. Retrieved April 9, 2017 From https://pdfs.semanticscholar.org/b803/4e7229fdc7d99 2363d6e03045d66f6bf2d81.pdf
- Menon, M.E., Papanastasiou, E., and Zembylas, M. (2008). Examining the Relationship of Job Satisfaction to Teacher and Organisational Variables: Evidence from Cyprus. Retrieved June 15, 2014 From www.sciepub.com/reference/134062
- Middlemiss, S. (2011). The Psychological Contract and Implied Contractual Terms Synchronous or Asynchronous Models?. International Journal of Law and Management, 58(1), pp. 32-50.
- Mohammed, K.A., and Al-Hawary S.I.S., (2017). Impact of Team Work Traits on Organizational Citizenship Behavior from the Viewpoint of the Employees in the Education Directorates in North Region of Jordan. Retrieved August 29, 2017 From https://www.journalofbusiness.org/index.php/GJMBR/article/view/2193
- Omar, Z., Zainal, A., Omar, F., and Khairudin, R. (2009). The Influence of Leadership Behavior on Organizational Citizenship Behavior in Self-Managed Work Teams in Malaysia. Retrieved August 15, 2015 From https://sajhrm.co.za/index.php/sajhrm/article/view/209
- Organ, D. W. (1990). The Motivational Basis of Organizational Citizenship Behavior. Retrieved August 20, 2015 From https://www.academia.edu/998116/The_motivational_ basis_of_organizational_citizenship_behavior
- Organ, D. W., and Ryan, K. (1995). A Meta-Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior. Personnel Psychology, 48(4), pp.775-802.
- Organ, D. W., Podsakoff, P. M., and MacKenzie, S. B. (2006). Organizational citizenship behavior: It Nature, Antecedents, and Consequences. Thousand Oaks: Sage Publications, Inc.
- Oplatka, I. (2006). Going Beyond Role Expectations: Toward an Understanding of the Determinants and Components of Teacher Organizational Citizenship Behavior. Educational Administration Quarterly, 42(3), pp. 385-423.
- Pancasasti, R. (2018). Managing Organizational Citizenship Behavior Human Resources of Education in Basic School in the Serang City. Retrieved January 29, 2019 From
https://journal.unj.ac.id/unj/index.php/ijhcm/article/view/7604/5440
- Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., and Bachrach, D. G. (2000). Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research. Retrieved August 20, 2015 From https://journals.sagepub.com/doi/10.1177/014920630002600307
- Pepe, A., & Addimando, L. (2014). Teacher-Parent Relationships: Influence of Gender and Education on Organizational Parents’ Counterproductive Behaviors. European Journal of Psychology of Education, 29(3), pp. 503-519. doi:10.1007/s10212-014-0210-0
- Pepe, A., Addimando, L., and Veronese, G. (2017). Measuring Teacher Job Satisfaction: Assessing Invariance in the Teacher Job Satisfaction Scale (TJSS) Across Six Countries. Europe’s Journal of Psychology, 13(3), pp.396-416. doi: 10.5964/ejop.v13i3.1389
- Ranjbar, M., Zamani, H., and Amiri, N. (2014). The Study on Relationship between Organizational Citizenship Behavior and Organizational Productivity. Retrieved February 22, 2015 From
https://dx.doi.org/10.15242/ICEHM.ED0314031
- Rousseau, D. M. and McLean Parks, J. M. (1993). The Contracts of Individuals and Organizations. Retrieved February 22, 2015 From https://web.mit.edu/curhan/www/docs/Articles/15341_Readings/Justice/TheContractsOfIndividualsAndOrganizations_RosseauParks.pdf
- Rousseau, D. M. (2000). Psychological Contract Inventory Technical Report. Retrieved July 24, 2015 From https://www.researchgate.net/publication/228910231_Psychological_Contract_Inventory_Technical_Report/download
- Rousseau, D. M. (2001). Schema, Promise and Mutuality: The Building Blocks of the Psychological Contract. Retrieved February 24, 2015 From https://onlinelibrary.wiley.com/doi/pdf/10.1348/096317901167505#accessDenialLayout
- Rousseau, D. M., and René. (2009). Psychological Contract in Employment. Retrieved February 24, 2015 From https://www.researchgate.net/publication/254795562_Psychological_contracts_in_employment_
- Salm, L.J., Hoegl, M., and Muethel, M. (2017). How Attitudes affect Teamwork and Citizenship Behavior (differently) in the East and in the West. Retrieved February 14, 2018 From https://journals.aom.org/doi/abs/10.5465/ambpp.2015.11231abstract
- Saraih, U. N., Ali, H., and Khalid, S. A. (2015). The Development of Teachers’ Career in Relationship to OCB and Justice: A Study in Malaysia. Retrieved February 4, 2016 From https://dx.doi.org/10.5539/ass.v11n24p62
- Sarantinos, V. (2007). Psychological Contract and Small Firms: A Literature Review. Retrieved February 24, 2015 From https://www.academia.edu/9739405/Psychological_contract_
- Shahidi, N., Shamsnia, A.S., and Baezat, S. (2015). Studying the Relationship between Self-Efficacy and Organizational Citizenship Behavior (Case study: Islamic Azad University – Zone 1). Retrieved May 4, 2016 From
https://www.irjabs.com/files_site/paperlist/r_2711_150731164323.pdf
- Spector, P.E. (1997). Job Satisfaction: Application Assessment Cause and Consequence. London: SAGE.
- Stoverink, A.C., Chiaburu, D.S., Li, N., and Zheng, X. (2017). Supporting Team Citizenship: The Influence of Team Social Resources on Team -Level Affiliation-Oriented and Challenge-Oriented Behavior. Human Resources Management Journal, 28, pp.201-215. doi: 10.1111/1748-8583.12173
- Mcshane, S. L., and Von Gilnow M. A. (2010). Organizational Behavior (5th ed). New York: McGraw-Hill Irwin.
Syamsuddin, La Ringgasa, and Bandarwan. (2017). The Effect of Self-Efficacy on Organizational Citizenship Behavior (OCB) Employees of Institute Agama Islam Negeri Kendari. Retrieved May 4, 2018 From https://ejournal.iainkendari.ac.id/langkawi/article/view/543/529
- Thompson, L.L. (2015). Making the Team: A Guides for Managers (6th ed.) Boston: Pearson Education
- Tremblay, M. and Gibson, M. (2015). The Role of Humor in the Relationship Between Transactional Leadership Behavior, Perceived Supervisor Support, and Citizenship Behavior. Retrieved March 9, 2018 From
https://doi.org/10.1177/1548051815613018
- Tsai, T.T., and Lin, J.A. (2014). Do Psychological Contract and Organizational Citizenship Behavior affect Organizational Performance in Non-profit Organizations?. Retrieved March 24, 2015 From https://doi.org/10.1108/CMS-05-2013-0090
- Turnley, W.H., Bolino, M.C., Lester, S.W., and Blood good, J.M. (2003). The Impact of Psychological Contract Fulfillment on the Performance of In-Role and Organizational Citizenship Behaviors. Retrieved March 24, 2015 From https://www.sciencedirect.com/science/article/pii/S0149206302002143
- Williams, L. J., and Anderson, S. E. (1991). Job Satisfaction and Organizational commitment as Predictors of Organizational Citizenship and In-Role Behaviors. Journal of Management, 17(3), pp. 601–617.
- Woodcock, M. and Francis, D. (1994). Team Building Strategy. Hampshire: Gower Publishing