Risk Assessment Framework for Consumable Ice Manufacturing Industry
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Abstract
The demand for ice in Thailand has been increasing, driven by global warming and the post-COVID-19 expansion. Consequently, Thai consumers are consuming more ice into their beverages. Despite this growing demand, the number of new ice factories has been declining since 2016. This study aims to identify and rank the risks faced by the ice manufacturing industry. Data was collected through observations and interviews, and the Failure Mode and Effects Analysis (FMEA) was employed to assess and prioritize these risks. The findings from the FMEA were then used to formulate recommendations using Multi-Criteria Decision-Making Method (MCDM) for various main and sub-criteria. The study proposes actionable recommendations considering feasibility and operational impact to support the consumable ice manufacturing industry.
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