The Level of Opinion on Quality of Work Life of Management Science Faculty Staff Ubon Ratchathani University

Abstract

                The purposes of this study were to: 1) study the personal factors and the level of opinion on quality of work life of personnel at the Faculty of Management Science, Ubon Ratchathani University; and 2) compare the life’s quality of the faculty’s staff according to personal factors; gender, age, marital status, education level, job positions, salary, and working period. The research methodology was a mixed method research, which consisted of quantitative research and qualitative research. The quantitative research was conducted from questionnaires of 89 staff at the Faculty of Management Science, Ubon Ratchathani University. The qualitative research was conducted by conducting a small group discussion with heads of 4 different programs and 2 supporting staff.

                   The result of the study showed that the level of opinion on quality of work life of staff at the Faculty of Management Science, Ubon Ratchathani University was at a high level. When considering each aspect, it was found that the social responsibility was at the highest total average ( = 4.03) and it was categorized in the high level of opinion. The lowest average was found in the fair and adequate compensation while the regulations was found in the moderate level, respectively ( = 3.33 and =3.27). The hypothesis testing was found that the personal factors affecting the quality of work life of the faculty’s staff were marital status and education levels with statistical significance (P <0.05). However, from a small group discussion, it was found that 1) the growth opportunity in career paths and job security of the academic supporting staff may not be equal to those of academic staff in any position appointed by institute and there was no welfare to support their future life causing lesser security than the academic staff. Therefore, this result did not correspond to the quantitative survey results about quality of work life that was classified at the high level in the aspect of growth opportunity in career paths and job security. 2) the short -term problems of the safe and harmless environments for health were dust from construction of buildings and roofless car parking. While the long-term problem issues included blue light reflection from computers that was considered to be harmful to the eyes, the uncleanliness of some buildings, and some office chairs did not meet ergonomic requirements. These opinions were not consistent with that of the quantitative results, which was at the high level.