CRISIS MANAGEMENT FROM THE SITUATION OF THE COVID-19 VIRUS PANDEMIC

Abstract

The research objectives were: (1) to study the current state of crisis management from the situation of the COVID-19 virus pandemic, (2) to study the problems and obstacles of crisis management from the situation of the COVID-19 virus pandemic; and (3) to study the guidelines for creating crisis management from the situation of the COVID-19 virus pandemic. It was qualitative. The key informants were selected from the government representatives, private sector representatives, civil society representative, and the representatives of the public sector, total of 20 key informants by using a purposive selection. The instrument using a structured interview form for data collection. The statistical used by descriptive method.
The results found that (1) The current state of crisis management from the situation of the COVID-19 virus pandemic consisted of 1) the government policies/laws/measures/rules/regulations 2) situation management structures 3) personnel 4) budgeting 5) materials/technology 6) economic, social, technological environment and 7) uncertainty of the Covid-19 situation. (2) The problems and obstacles of crisis management from the situation of the COVID-19 virus pandemic found that 1) the shortage of personnel in operation 2) the insufficient materials, equipment and premises 3) the various sectors did not cooperate in implementing the implementation 4) the ineffective management lack of unity; 5) communication methods were inconsistent with the situation and public perception; and (3) The guidelines for creating crisis management from the situation of the COVID-19 virus pandemic were; 1) There must be a plan that good to deal well. 2) Decision making in various matters must be done on the basis of information. 3) Communication must be done with speed. 4) Adequate management resources should be allocated; 5) Operations centers must be established specifically to manage the crisis, and the public sector.