ทักษะจำเป็นแห่งอนาคตการทำงานยุคหลังโควิด-19

Abstract

The objectives of this study were : 1) to investigate the skills that were essential for the work performance in the future when COVID-19 would be no longer existing, and 2) to ferret out the guidelines for use in the development of skills necessary for the work performance in the future when COVID-19 would have disappeared.  The study was qualitative in character.  The needed data were derived from textbooks, books, academic documents, previous studies, the internet, observations, and in-depth interviews with key informants.  The key informants were comprised of public administrators, private executives, chiefs of government agencies, heads of private agencies, operating staff in the public sector, and operating staff in the private sector, totaling 20 persons.  The key informants were purposively selected. The study tool was a structured interview guide and it was used for in-depth interviews.  As a result of the data analysis, the following facts were discovered : The skills essential for the work performance in the future when COVID-19 would have come to an end comprised the following :

          Skills of self-adjustment and flexibility, skills relating to creativity, initiative, skills relevant to making use of data, skills of analytic thinking, digital skills, skills pertaining to EQ, and skills concerning the lifelong learning.  With regard to the skill development initiatives, they were as follows :

• Self-awareness. 2) Openness to new things. 3) Hands-on work. 4)  Continual

Learning.  And 5) putting the digital technology into practice.