Generation Y’s Work Values, Work-life Balance and Employee Commitment: A Case Study of Hotel Employees in Phuket
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Abstract
The objectives of this study were (1) to assess the work values, work-life balance, and employee commitment of Generation Y hotel employees in Phuket: and (2) to examine the relationship between work values, work-life balance factors, and Generation Y employee commitment. A questionnaire was applied for the collection ofdata. Generation Y hotel employees in 3-star to 5-star hotels in Phuket were the target. Five hundred and twenty questionnaires were distributed, and 406 were returned and usable.
The results showed that Generation Y hotel employees had relatively high work values and moderately high level of work-life balance. Generation Y hotel employees also have high commitment to their current employers. There was a positive relationship between work values (work centrality, non-compliance, and recognition), work-life balance factors (life orientation, enough time off work, workplace support, and maintaining work and career), and employee commitment. The results of this study will be useful for hotel managers to develop strategies to attract and retain Generation Y employees in Phuket.
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