Conceptual Framework and Taxonomy of Innovation: A Case Study of Malaysia and Thailand Public Sector
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Abstract
This paper has two purposes. First, it aims to critically review the conceptual framework of innovation. Scholars view the term innovation with different meanings and this paper discusses several significant concepts of innovation. In doing so, three major taxonomies of innovation will be given focus: product and service, service delivery, and organization innovation. Second, this paper discusses the significance and best practice of innovation taxonomy in both private and public sectors. Two case studies are reviewed to illustrate innovation initiatives in the public sector which have taken place in Malaysia and Thailand.
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