Factors Influencing Digital Commerce Communication of Manual Workers in Rural Areas

Main Article Content

Patiphan Pholmat

Abstract

         This article was aimed to investigate the digital commerce communication and the factors that influence the digital commerce communication of manual workers in rural areas. Cross-sectional research was used in the quantitative methodology for the study. A sample consisted of 1,339 manual workers in rural areas who were 18 years old and had online shopping experiences. Micro-data were collected by the National Statistical Office using the interview forms. To investigate the factors influencing the digital commerce communication of manual laborers in rural areas, the descriptive analysis was employed in addition to the multiple regression analysis. According to the findings, the majority of manual workers in rural areas had online shopping experiences 100% and using social media for 97.70% of their digital commerce communication. Furthermore, online shopping experiences strongly influenced the digital commerce communication of the manual workers in rural areas at the statistical threshold of .05. The variation in digital commerce communication among the manual workers in rural areas was 17.30%, it was explained by all factors (R2 = 0.173).

Article Details

How to Cite
Pholmat, P. (2023). Factors Influencing Digital Commerce Communication of Manual Workers in Rural Areas. Journal of Humanities & Social Sciences (JHUSOC), 21(3), 163–182. https://doi.org/10.14456/jhusoc.2023.36
Section
Research Article

References

Department of Business Development Ministry of Commerce. (2023). Easy online shop. Department of Business Development. [in Thai]

Dhamanitayakul, C., & Biggins, O. (2019). Conceptualizing digital citizenship for digital natives in Thailand. Journal of Communication Arts Review, 23(3), 60-73. [in Thai]

Entz, A., & Cheyjunya, P. (2023). Divides among Thai digital natives. Journal of Communication Arts Sukhothai Thammathirat Open University, 10(1), 54-67. [in Thai]

Goudeau, S., Sanrey, C., Stanczak, A., Manstead, A., & Darnon, C. (2021). Why lockdown and distance learning during the COVID-19 pandemic are likely to increase the social class achievement. Nat Hum Behav, 5(10), 1273-1281.

Harris, C., Straker, L., & Pollock, C. (2017). A socioeconomic related 'digital divide' exists in how, not if, young people use computers. PLoS ONE, 12(3), 1-13.

Helsper, E., & Eynon, R. (2013). Distinct skill pathways to digital engagement. Euro. J. Commun, 28(6), 696-713.

National Statistical Office Thailand. (2020). Household survey on the use of information and communication technology. National Statistical Office Thailand. [in Thai]

Noonin, S. (2022). Factor analysis of lifestyle of young generation in Thai rural society. Journal of Social Sciences Srinakharinwirot University, 23(1), 169-193. [in Thai]

Prensky, M. (2011). Reflecting on the myth. In M. Thomas (Ed.), Deconstructing digital natives: Young people, technology, and the new literacies. Routledge.

Reynolds, T., & Stryszowski, P. (2014). Skills and jobs in the internet economy. OECD Publishing.

Ribble, M. (2015). Digital citizenship in schools: Nine elements all students should know (3rd ed.). International Society for Technology in Education.

Sangthongjai, S., & Taiphapoon, T. (2019). The influence of marketing mixed factors on Thai digital natives’ decision behavior towards food delivery applications in Bangkok. Journal of Public Relations and Advertising, 12(1), 13-31. [in Thai]

Strauss, W., & Howe, N. (1991). Generations. Harper Perennial.

Tanyong, P., & Pongsittikanchana, C. (2023). Components of trust of online consumers in Thailand. Journal of Multidisciplinary in Humanities and Social Sciences, 6(3), 1635-1652. [in Thai]

van Deursen, A. J., & van Dijk, J. A. (2014). The digital divide shifts to differences in usage. New Media & Society, 16(3), 507-526.

Weltevreden, J., & Rotem-Mindali, O. (2009). Mobility effects of b2c and c2c e-commerce in the Netherlands: A quantitative assessment. Journal of Transport Geography, 17(2), 83-92.