Leadership Characteristics and Conflict Management

Main Article Content

Sanya Borisut

Abstract

       The organization will succeed or fail in operation, it depends on the leader that is the most important factor. There are always conflicts in an organization which needs to be coped with in order to effectively operate. This research aims to study: leadership characteristics and conflict management, and leadership characteristics factors influencing on conflict management. The research was conducted quantitatively by using a questionnaire as a tool to collect data from 400 business leaders. The analysis method used the relationship of factors influencing conflict management. The data were analyzed by means of content and using descriptive statistics methods, including frequency, percentage, mean, standard deviation, Pearson correlation coefficient, and structural equation modeling. There are three types of influence that was considered from the analysis of the structural equation model. For direct influence; conflict management style directly affects conflict management. For indirect influence; leadership characteristics and tolerance pattern indirectly affect conflict management. And for directed and indirect influence; the tolerance pattern has an effect on conflict management for both direct and indirect influences.

Article Details

How to Cite
Borisut, S. (2021). Leadership Characteristics and Conflict Management. Journal of Humanities & Social Sciences (JHUSOC), 19(2), 229–251. retrieved from https://so03.tci-thaijo.org/index.php/jhusoc/article/view/252376
Section
Research Article

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