THE DEVELOPMENT OF DOMESTIC AND INTERNATIONAL EXPRESS DELIVERY PROFESSIONALS IN THE DIGITAL AGE OF PARCEL DELIVERY BUSINESS

Abstract

This research aimed to promote and support to development of the professional group of couriers and express items within the country and between the countries of the parcel delivery business that corresponds to the needs of entrepreneurs and is accepted in all sectors, both domestically and internationally. international level and can increase the competitiveness in the logistics field to be more efficient to support the transformation of entrepreneurship in the digital and develop skills Knowledge and expertise of those in the express delivery profession in the digital age and prepare as a standard for the performance of professionals in the digital age of express delivery. The study applied Key Analysis of functions, arranged the Functional Map that consisted of the Key Purpose, Key Role, Key Function and Unit of Competency which consisted of the Element of Competency and Performance of Criteria, Range Statement and Evidence Requirement The further development toward professional standard and level of professional qualifications. The results showed that occupational standards and professional qualifications in logistics. The export documents and express parcel management division consists of 13 competencies and 46 sub competencies, divided into 3 qualification Levels. Import documents and express parcels management consists of 6 competencies and 18 sub competencies which are divided into 2 qualification levels and export and import management consists of 10 competencies and 28 sub competencies divided into 2 qualification levels.